We paid £1328.40 for a 9 night stay in September 2023. We were given room number 100, inexplicably with an extra single bed in the room. (We won't complain about the extra space!) --- Good: Buffet was convenient for not wasting time and still getting a balanced diet. (We were at a festival and had lots of things to do, so saving time on ordering and paying the bill was helpful!) Lots of vegetables, salad, and fruit on offer (if a little basic at times), and decent enough quality pasta etc. On occasion we'd pay local restaurants for comparable or worse food, so we were actually very happy that the hotel food was available. Power stays on in the rooms when you leave, so you can charge batteries etc. Refrigerator. It worked and didn't make much noise. Staff were largely very helpful, polite, and friendly. The poolside bar was good for a cocktail or two. Sadly no Bloody Mary on offer, though 😅 --- Bad: Insecure luggage storage. Despite claiming they offer luggage storage, it's essentially a room where anyone can walk in and take anything. We did not feel comfortable leaving laptop computers and passports there so ended up taking this stuff to the beach on our last day, which just adds a little extra stress to what should be an enjoyable day. Mosquitoes in room. Open drain in shower felt like a liability, so we used a plastic cup to close it while we weren't showering, but not sure if this really helped. The cleaners would obviously remove it every time anyway leaving it open for much of the day while we were out. We found we couldn't really relax by the pool due to the music - sometimes some cheesy Italian ballads played very loud. Likely a matter of taste (I'm used to enjoying mellow Balearic beats in these situations), but it just feels really bizarre and frankly stressful at times due to overpowering, passionate Italian vocalists. At 2pm, just after lunch service, the entertainers run a 15 minute quiz in Italian that was so loud we struggled to even have a conversation during it. It seemed like fun and the Italian guests were enjoying it, though! Mold on wall underneath air conditioner due to excess moisture dripping from it. It was a very old unit with no remote control. We didn't notice till the last evening that there was liquid pooling on the floor which was a bit disgusting given the mold. Comforter on the bed was clearly not being washed between guest stays. Minor but noticeable stains on it that definitely were not from us. We just tried to not think too much about it. 😅 No ”Do Not Disturb” signs - woken up on the first morning by cleaners, twice, and no way to lock the door properly from inside to prevent them entering. Asked reception for a sign but they just didn't have an answer as to why they didn't have them. We ended up writing out our own and putting it up on the door, so that we could sleep in, and have our room made up in the afternoon. This worked, but for the first day we were just very tired. The first hotel I've
77 Reviews