Guest User
December 25, 2024
We booked the love cuddles package, cold water in the pool, emotional shower with only the 'cold' function, a 4 hour wait to receive a couples massage interrupted halfway through because someone entered the room, there was no staff to ask for information about the delay, we did not know if we had to stay or leave, a delay of which we were not even notified, nor did they have any consideration for the inconvenience we had, terrible experience, disorganized staff
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