Providencia Hotels with Pools

The environment is beautiful, the location is good, there is a large supermarket next to it, the rooms are comfortable and hygienic, and the morning is rich. Facilities are very user-friendly and the scenery outside the window is good. Good value for money, but also staying next time.

I have been staying at this Sheraton for work for many visits during the year and by far this is one of my all time favorite hotels. I am greeted as I walk through the door by the many attentive staff. The property is beautiful and the rooms are spotless and so comfortable. The breakfast should not be missed and the waitstaff are excellent. The restaurant is so good, also, and not to be missed. I must compliment the front desk employee, Daniel, who knows me by name and always goes above and beyond to meet my special health needs. Areana, Karen and Julianna are also exemplary employees. Please acknowledge all employees and especially Daniel for always being so kind and taking such great care and attention to detail. Can't wait to come back and thanks so much for your hospitality.

First vegan review. My wife and I are vegan and we were not expecting much. First day they had little cartons of almond milk but after that day they did not have any anymore. They have different fruits, strawberry, cantaloupe, no bananas, that's odd. and some not fresh fruit like pineapple in syrup. They also have coffee and tea. Oats that you can make with hot water from the nestle coffee maker hot water. Cereal like corn flakes and dry bread. Pool closed ”under maintenance” Bad things: Room key kept failing. Had to get it reprogrammed multiple times. Toilet does not flush well, had to do it multiple times. Soap bars are tiny and not very soapy. Might be the water but not sure. No free coffee in the room, just a hot water electric kettle Pros: Clean room. Good service. Across the street from a Starbucks, grocery store. Walking distance from bars/restaurants. Overall, a good option for a budget hotel.

The warmest of welcome from a great team at Ugo Hotel. The hotel is well placed in a nice area. It was modern, very light, airy and clean. Our room (334) was on the third floor facing towards what looked like residential apartments. Our only wish was that our view hadn’t been slightly obscured by a wall to another part of the hotel. The reception / lobby / bar was a good place to sit. The main light hanging above made a statement. The room itself whilst not the biggest had everything we needed for a comfortable stay (3 night) during our tour. There were two big, very comfortable beds. This combined with the pillows supplied led to 3 good nights sleep. The second bed was great for laying clothes out and packing ‘ unpacking. The WC / Shower were in the ensuite with the washbasin just outside in an area divided from the bed space by a divider and hanging space. The shower was very good although some might find the floor slippy. There wasn’t a plug in the sink (by design). This was the moment we remembered the travel plug had been left at home. This was an inconvenience when shaving and meant that more water was used than might have been had there been one. We pointed this out as a water saving idea at reception who welcomed the positive feedback. There was good air-conditioning but like most you need to leave one of the key cards in if you want it to continue working when you go out. That said from an energy saving point of view it didn’t take long to cool the room down once we returned. We did turn the AC down at night as like most installations the noise can be a bit of a pain when trying to sleep. There was a good choice of food for breakfast and a nice looking bar with a fantastic team. Not everyone spoke English but we didn’t speak any Spanish but we got by just fine. We had some great Chilean wine and loved the Pisco Sour. Thanks to Laos Silizar for giving me his recipe. There is an enclosed garden area at the back close to the bar with a variety of seating among greenery and to one end a pool. The lifts were quick and we never had to wait more than a few seconds for one. There were two ice cream shops within seconds of the main entrance and a number of nice restaurants. The tallest building in Latin America Sky Costanera was only about a 10 minute walk away. By virtue of its height it has the highest viewing platform in Santiago, from where the 360 degree panoramic view from the 61st and 62nd floors including The Andes is exceptional. Beneath this is a very big shopping centre containing many restaurants of all sorts. We went our for a walk each evening in the direction of the adjoining residential. There were some nice apartment blocks / homes. The area was well lit and felt safe. To summarise we enjoyed staying at Ugo Hotel very much. All of the staff were fantastic. Postscript: Having left Santiago to visit Atacama we returned to Santiago and had a night in an airport hotel before flying home. Rather than stay within the conf

This was not our usual pick for Santiago but we had meetings nearby and took a chance. The suburb that Almasur resides in is a quirky and friendly neighbourhood with a charming plaza of restaurants, cafes and bars. There are a few private schools and colleges, the Main Street is cobbled and lined with Plane trees so it has an atmosphere rather like Paris!The hotel is brand new and perfect for business with large rooms. The cafe bar down stairs is great for working and meeting. I will be staying here again.

We were in Santiago to meet new relatives who live there. For us, the location of the abba Presidential suites was perfect. We speak little Spanish but their front desk staff is bilingual so there was no problem for us. We were easily accommodated with early check-in for a dollars more, but that included their breakfast buffet which was perfect after the flights in from California. We went to the buffet a few times during our ten days there. They also serve dinner. The room was large, sunny, and very clean. The housekeeping was available daily if we wanted it, and very flexible with timing. The room has a safe, a kitchenette and plenty of sitting area to see friends and relatives, watch TV etc. While they provide an insta pot to boil water, there was no coffee or tea, sugar etc. we could have used a dishtowel and garbage can liners for wet trash. We know for next time. We will definitely be returning.

The lobby and outside of this hotel looked nice. However, when we got to our room, we were very disappointed. The room was old and dated, especially the carpet. We were glad we brought flip flops to walk around in. The shower had mildew, especially on the fixtures. We were on the second floor. Not sure if the higher floors were nicer. The location was great, as it was within walking distance to a lot of restaurants, shops, and sights. The breakfast was another good thing about this hotel. It had a great variety of hot and cold items. It sustained us for much of the day. Other than the location and breakfast, I would recommend trying a different hotel until this property goes through a major renovation.

I gave this hotel 3 stars because of its location and friendly service in the breakfast room . We checked in the evening about 9 pm and the desk clerk knew little to no English . Luckily I was traveling with someone who spoke Spanish but even he had trouble understanding the clerk. He kept asking for our exit papers for leaving Chile . Until he showed us a copy of our PDI form did we understand what he was talking about . The carpets are well worn in the hallways and the rooms , the furniture is also well worn.There was no view except our room looked into apartments across the alleyway . The welcome drink was limited to about 3 choices and again the bartender knew no English , besides having no personality. The breakfast room was pleasant and had average choices … the young lady working the breakfast room recooked our eggs as they were very runny and not edible , she remembered us the following day and Immediately had our eggs the way we preferred. She was very pleasant ! The day desk clerk spoke very good English and was very helpful storing ourluggage as we had a late pick up to the airport . The hotel was clean and had large open spaces . Very centrally located , close to the shopping center inside Gran Costanera Center , the largest and tallest building in South America . Lots of restaurants and bars close by , very nice neighborhood. We felt safe .

The room and hotel were very clean, and the Providencia neighborhood was a great place to stay. The hotel is close to the Metro, restaurants, and shopping, and it felt very safe. The staff were extremely helpful, and the WiFi were amazing. Also, the bed was super comfy.In the room there was an air conditioner that was old and huge and very loud. I couldnt sleep half the time and that is not what you expect from a $150 a night hotel. I will not be going back ever again.

Simple buffet, the same for three days! Don't have expectations! I live in 409, two big beds. There is a large balcony on the top floor. The three floors are in the decoration, and the taste is great! At the time of check-in, the lady gave me a room in the decoration area. I went downstairs to change the room and gave it to a big room! I said she is coming! It’s not like it! Monsters are not so blind! I will understand it at a glance! Convenient transportation, many around eating, drinking, buying and buying. From the two stations of the ”International Trade Phase III Building”, there is a big Mall where everything is there! I am willing to recommend this hotel! Other rooms don't seem to be big for me.