Villa Marine Guest House

The guest house that refused refund or partial refund when meeting had to be cancelled due to hospitalisation. Offering different dates when in the absence of business needs, from Gauteng, for 1 night, for a few months after the original booking, did not help.

My husband and I stayed at Villa Marine Guest house in celebration of our wedding anniversary. We spent two nights and thought the location is amazing, the room and the view from it fabulous and the jaccuzzi is just that added bonus. However, there was a few things we didn't appreciate. Firstly, once booked, when communicating via E-mail, the response time was terrible. We had asked about the option of ordering a platter and waited 5 days for a response on what the available options were. We replied with our order and didn't hear back, then asked for confirmation and only got a response two weeks later. Secondly, the manager (Lizette) had a remark every morning when we arrived for breakfast. We were informed that breakfast was served until 10 am. Being on vacation for the first time this year, we decided to sleep in. We arrived for breakfast at 9:30 am and was very loudly greeted with a "oh, you finally decided to join us!". On the second morning we decided to go earlier, so we arrived at 8:30 am and was greeted, once again very loudly with "a little earlier this morning are we?". We felt uncomfortable. Instead of feeling like guests, we felt like school children being scolded in front of the whole class - not an ideal feeling for being on vacation. When ordering breakfast, I noticed that some options had avocado on it. I ordered something that didn't, and asked for a small piece of avocado to be added, but was told to stick to the menu. On our last evening, there was a group of people that booked the room directly above us. They ended up being so loud and obnoxious, that we could barely sleep. Even though the place is stunning, this is an experience that neither of us want to return to.

Villa Marine exceeded all of my expectations. We rented the Villa for a weekend to celebrate my husband's 50th Birthday. The staff went the extra mile to assist us in making this a memorable weekend. The attention to detail from the staff as well as the aesthetics made us feel like royalty for a weekend. The view and location are incredible. Ideal for all types of weather. We were snug and cozy inside during stormy weather in winter. I will definitely be a returning customer.

Service and quality of the guesthouse was flawless. We were attending a wedding, and the staff did everything they could to help, alleviate any stress, and make it the most pleasurable experience.

Perched above the rocky coastline, Villa Marine is a warm, modern and tastefully finished guest house. Great service. Incredible views.

Gorgeous spot in a tiny little town with lots of good hiking nearby. Our two nights here were some of our favourite of the two weeks we spent in South Africa.