Name: Platinum Yucatan Princess Solo Adultos -Todo Incluido
Address: Playa del Carmen, Mexico

Dominican Republic

Bavaro

Spain

Barcelona

Mexico

Playa del Carmen

Amazing price value! Yes, it's a cheap all-inclusive resort, so don't come with 5-star high-end expectations. But for the little money you pay, you get an amazing value, much better than comparable cheap AI resorts (I have been to several of them). Rooms super modern and new (completely renovated, even the standard category I booked), large buffet with huge selection, impeccable grounds, beautiful beach. Service was ok. Note that it's a big resort,  but there is a trolley train running around if you don't like to walk.

I have been to more than 40 countries, and this hotel is the most luxurious, well-equipped, and most thoughtful luxury hotel I have ever stayed in. It is only 3-5 minutes away from the beach. The sea view is unbeatable and I was completely shocked.

We've stayed in Caribe Princess Deluxe for 4 days in early Feb '25.
In general we're leaving with mixed feelings.
1.What's great:
- location & beach
- reception area
- swimming pool area
- animals in the resorts

2. What's so-so
- weather - it's windy on thia side of the island, not sure if all the time though, but something to consider while planning
- rooms - spacious but a bit outdated

3. What's really bad:
- food - thats probably the biggest disappointmen. We ate only at Food Market (main food court) and a la carte at Tao. Food Market - huge choice but food is tasteless, we've had enough after 2 days. Chairs are dirty. Serv8ce slow. Tao - really the worst asian food we  have had in our life
- gym - very outdated equipment, trademills dangerous to use, should be put out of service. For the hotel of this size and class its really a shame.
- internet - erratic, losing connection all the time, often slow

Final verdict: we will  not come back


- 
-

What an amazing place.  My room was spacious,  clean, and beautifully decorated.  The friendly staff made my check in pleasant.  Shout out to señor Francisco from the Mexican restaurant.  He and his team were awesome.  The food was delicious. The buffet restaurant is packed with goodies.  Anything you want you can eat. Justin was super nice. Best waiter ever. The resort is clean, well maintained,  and the landscaping is beautiful.  Overall,  had an excellent time.  Would definitely recommend.

Upon arrival i found out that Trip.com botch my reservation. i booked a garden suite that offered a king bed or two doubles. My search was 1 room 2 adults i was giving Punta Cana.   princess suites. the resort refuse to check me and my sister in because a phone rep told me that my booking was good for two. had to use my spending money to pay extra cause Trip.com did not put my sister on the booking. food was nasty, cold and picked over. fresh food was not put out often enough. Flies were all over the food. wait staff at the steak house was rude and nasty. Refuse to correct my order after they messed it up. Spent an entire night hungry. beautiful spot but will never go to this resort again nor will i book with trip.com

Great service and facilities. I got the impression that the operations of this hotel are well managed, even in the peak of this busy season. Cleanliness is well looked after by the housekeeping, the pool was open and clean. 10/10 would visit again. Kudos!
P.s. the photos are from the lift and the view from the room.

It's not like a four-star hotel, and the bathrobes are not changed. It is not cleaned every day, including my room with windows, but what about the wall? This is very strange. The lobby of the hotel is good. Besides, the corridor is dirty and broken. The hotel is worried about it. The door of the bathroom can't be closed. Secondly, the refrigerator smells bad. The second is that one day we didn't even give us water, and the garbage was not thrown away.

This is the best value in Playa Del Carmen. The best bang for the buck especially if you’re booking on this app. Good food. Steak restaurant is great too. Everything is clean and modern although not the newest hotel. This is our go to hotel. Only complaint is they stopped including the premium tequila (Don Julio) in the all inclusive

Princess Hotels & Resorts

Columbus

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