Prestige Treasure Cove Resort, BW Premier Collection

Great place to stay. AAA. Lots of parking and can’t beat the ****** so close.

Room was dirty upon check in. With hair on the bed, in the bathtub and on the towels.

after checking into our room it was very clean, however the bed's and pillows were awful. the beds were super hard and made like crunchy sounds every time we moved. I was awake for the majority of the night tossing and turning I just could not get comfortable. For the price of 189 dollars for the night it sure was a bummer of a stay, not even so much as a bottle of a complimentary water. There were no ice boxes on any of the floors, we had to go all the way down to the main floor to get ice. We were quite thirsty, we were looking for a vending machine to get a drink as the cafe was closed there were only 2 cans of green monster energy drinks to be had and as a diabetic and heart issues I could not get those the rest of the machine was EMPTY the ice machine is so very far from the rooms very out of the way and for people who are disabled and can not walk very well it simply just was not convenient. Later on in the evening my husband and I went down to the pool area boy were we disappointed yet again the pool water looked to be very dirty, like a very washed out milk carton kinda color. we went in the pool anyways, oh my word the water was so cold that my legs and toes kept cramping up, so we got out of the pool and decided to try the hot tub, that was very pleasant however the people that were also in the hot tub were drinking cans of adult beverages, and were being very loud and obnoxious and were swearing a lot while they were talking. this was just definitely not our scene so we got out and went back up to our room, from the water being so cold my legs are still hurting from the cramping the next day. I was never so happy to go home. Needless to say we will not be back this was our first and last time staying there. I got way better for much less than what we paid

The safe was freiendly and helpful! The room was clean and quiet! The beds were very comfortable, cozy! Unfortunately the shower was broken so couldnt shower in the morning.

Only bad thing is fridge is not cold. Ice machine should be on each floor. We were on fourth floor and ice machine is on bottom floor at far end of building

All was good