Holiday Inn Express & Suites Prince Albert - South

Good place to stay

Excellent

This experience was horrible. We checked in and they said the card was not charged and they needed cash, which was strange. Provided cash and Khushi had no information about the breakfast, hot tub or where the room was, she also didn't provide a receipt. Got into the room and it had not been cleaned, chocolate under the bed, sheets not replaced and there was gum on the ceiling. There was no management in on a Monday and wouldn't be in until the next day. Someone came to clean the room but he used the ladder backwards and nearly went through it. Shail refunded us and we got a nice room at the Premier Best Western

Pleasure to be back after a year;staff and facilities remain outstanding. A relief compared to some recent experiences elsewhere on our trip.

the staff is always so nice and meets your needs. ill always stay here!

Loud at night, considering it’s a pretty popular place, but if you’re looking for a good nights sleep maybe look elsewhere. Staff has good attitude, but hard to get their attention. I’ve waited at the front desk several times on check-in, and also have seen other people wait for quite a long time. A bell should be there if they’re going to sit in the office for as long as they do.