Carlton Hotel

12 of us recently stayed at the Carlton Hotel Prestwick during our golfing Holiday in South Ayrshire. The welcome and ease of check-in was excellent. The hotel and rooms are immaculate in decor and cleanliness. We only booked breakfast as part of our package but it was suburb. A great choice including some very healthy choices. We all sat together and served with coffee or tea as we arrived. Orders taken at the table (there was a small buffet option too) and cooked to perfection. Great morning team. Big praise to all the staff particularly the two ladies who helped me when I had my medical emergency they certainly went above and beyond to help, I'll always be grateful. Friendly bar staff particularly the chap who serves late into the night and happy to do so. A great cleaning team too. For those that like a night out its a fair walk into the town but you can do it in about 40 mins. The town has many good spots we particularly liked Vic's Bar, Saturday night was particularly busy and I would avoid if don't like queuing for a beer for 20 minutes. All other nights were fine. Great karaoke bars too. Good taxi services always available for the town and the golf. Its beautiful area and I hope to return to visit, Highly recommended.

Second time I have been to a function held at this really classy looking hotel both inside and out. Very modern, impressive design and having been before, I could draw comparison between both visits. First time the bar service in the main (Public) lounge was pitiful. Only one person on duty to deal with regular guests and our party of 30+. This time however, they certainly improved matters with adequate staff to keep queues to a minimum. A few of us had Lunch in Logans Restaurant prior to the reception which was pretty good. My wife had the Katsu Chicken Curry and I settled for the Braised Ribeye Steak (which came with Diane sauce, creamed and roast potatoes and root veg). Delicious and at a good price. The function, a wedding reception, went very smoothly with the hotel responsibilities being carried out efficiently. Bar service in the function suite was good but why is the drink in the function room dearer than the same drink in the main bar? The argument of needing additional staff is irrelevant as the owners are almost certainly selling more drink per hour at the reception than a normal night in the bar - profiteering comes to mind. The buffet was excellent and plenty of it. Full compliments to the catering team for putting on such a tasty offering. Having had a lunch meal earlier and benefitting from breakfast next morning, I can say that both meals were excellent. Our room was clean and tidy but the lack of a lift service and with no air con in the room on what was an exceptionally warm night, made for a rather unpleasant experience. Message for anyone attending a function room event - save a few Bob by buying your drinks from the main bar.

Excellent overnight stay. Room very well appointed with everything you'd need and more. Beautiful decor in room and throughout the hotel. Staff warm and inviting at reception, in the bar and restaurant. Extensive menu and the food was absolutely delicious both dinner and breakfast. Cannot recommend Carlton Prestwick enough and look forward to a return visit in the future.