Horizont Resort

Great disappointment! We booked half bored to just to find out that if we arrive at 20.30 there’s almost no food left. What remained was either burnt or cold, and when we asked for water - we were charged €3 for TAP water!!! I asked to talk to the manager, but after the waiter consulted with another employee (no idea who he was) - he came with the answer that the manager was not present.

We stayed in the hotel with a group that tracks in the Tatra area. Our experience was so bed from many aspects: As we arrived to the hotel we had to eat dinner. The hotel had the information about our arrival time but unfortunately the food in the dining room was not enough and the staff were in a hurry to illuminate the dinner. We ordered double bed room and when we entered the room we found that it is twin beds. It was a problem for others in the group. When we ask to get what we ordered the staff in the reception try to said it is what we ordered but we provide them - they are wrong. It is not helped us!! The room is small, the bathroom is terrible. It was a bed smell in the bathroom and the water licked all over when you take a shower. We asked to do something with the bed smell but we didn’t get any answer and non of the staff came to see the problem. When we come to the hotel we got 2 keys to the room. After a day we asked to get a key because we did not find one of it. At the beginning the lady in the reception that was very rude and grumpy said that my wife “was 5 minutes ago and asked for a key”. Of course it was her confusion because her negative approach from the beginning. My wife never been in the hotel reception. At the end when she understood she was wrong, she asked me to pay 10 €…….. When I asked to get a clean towel, I got the answer: “if you want a towel, come down to the reception…” My recommendation is not to choose this hotel.

The food is very good. We liked the saunas, spas, and resting rooms around the spa/pool complex. The location near a forest with walking trails and the mountain view is spectacular.

We were very satisfied with accommodation in chalet in Hotel Horizont in Stara Lesna. Tehere was big living room with kitchen and dining table, 3 bathrooms, 3 big rooms with stunnig view on High Tatras. Wellness was pretty good, but what was perfect is swimming pool with 33 Celzium temperature. Kids didn’t want to leave the pool. Breakfast and dinner were good, variety of food sufficient. I would welcome more deserts.

This hotel has a great view of Tatry. Check-out time is a little bit early I guess. The swimming pool opens at 10:00. Therefore, you cannot use the pool in the morning of the check-out day. Breakfast is relatively good. But the dinner is so-so. There are not many selections. Staffs are so nice and helpful.

Overall good hotel, however small details that make it not great, considering the price; such as internet availability, which kept disconnecting in the middle of the room, I had to sit next to the door for a stable connection; breakfast is resonable ok as per Slovakian standard, but could be better, specially the coffee.

Pekne a čisté. wellness bol dobrý. Jedlo bolo vynikajúce. Cely personál bol príjemný. Čašníčka v stredu a štvrtok bola veľmi promptná. Prišli by sme ešte raz.

The hotel is rather far from nearest town with not much to do in the evenings. Staff was not very friendly, rather strict to the point, not all speak English well enough to serve. Room was so OUTDATED, small, carpets need to be replaces no faciliteis in the room- really disappointing comparing to the hotel lobby and shared areas. Pool area was really good and they also have sauna. Prices are rather high for the dull room you get. Dinner was ok, not more but it is better that you reserve a half board since you have no restaurans around and the roads are not the best to drive at night. Overall experience- you better choose a different one.