Hyatt Regency Pravets Resort

Location: The hotel is situated in a stunning setting near a picturesque lake, offering breathtaking views and a peaceful environment ideal for relaxation. Its proximity to Sofia makes it a convenient getaway, with easy access from the main road.

Unfortunately, my overall experience was disappointing. Although the room initially looked clean, it was full of stink bugs, and behind the curtains there were dozens of dead ladybugs. The bathroom had cobwebs, and the balcony door didn’t close properly, allowing cold air to come in. Such issues are unacceptable for a hotel of this class and seriously diminish the overall impression. I expected much higher standards from the Hyatt Regency brand.

We stayed here for 2 nights. First mistake was we didn't book a room with lake view. Now we were stuck with a view on the parking lot. Not ideal. Very nice golfcourse to play. 5 minutes drive from the hotel. Not busy. Dissapointing buffet restaurant. We were asked twice to move as tables were so called reserved. Never saw anyone at these table. Also dissapoint service. For example they have aperol spritz on the card, and they had limoncello. We wanted a limoncello spritz which is just limoncello instead of aperal in the spritz, but they said they couldn't make that.