Guest User
February 15, 2024
The exquisite suite was changed to a standard room with no refund. When I left, I was asked to pay more than 1,600 yuan more. There are screenshots. The service is rubbish. After negotiating with the hotel, the room price difference was more than 1,000 yuan. They stipulated that they could only refund 15 euros, and they did not refund a penny after that. They also imposed a mandatory fee of more than 1,600 yuan. Doesn’t Ctrip inspect such hotels?
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