Golden Angel Suites by Adrez

negative comments about this apartment: 1. We stayed there for 2 nights and then we went to another countries for 6 days, leaving the luggage at the free luggage store room at the ground floor of the apartment. However, when we returned back to our home country, we found that the key of our luggage was damaged. Anyone can open the luggage without knowing the passcode as someone has used the screw to take the key away from the lock. We emailed to the reception and no response so far. luckily that we only have dirty clothes in the luggage and nothing really expensive. there is people who supposed to take care of the luggage. 2. t's actually very difficult to communicate with this apartment. the check-in process is not smooth. you need to check in by yourself before the arrival date. However, we are not sure how to check in and where to check in. So, we called the hotline. The hotline will only send to the check in link to the telephone number you used to call them. Since I were calling from an internet call, I can't receive the link from this internet call number. I have to use my mobile phone to call them and then they will only send the link to the mobile phone number I used. then, I called few times but link was cut at the end. No one pick up the phone. then, you need to call it few times. when you called, they asked you to send them an email to the support email and get the check in link... it's a mess for a traveller. 3. when i checked in, I'm unable to activate the mobile key. I emailed the support email but no one response at all... the only good thing about this apartment is the location, which is very close to the centre of shops. however, it's 15-18 mins walk to Charles Bridge. for sure that I will look for other options when I go to Prague next time.

It was an amazing experience to stay at this hotel in Prague. Pretty worth it to stay here definitely, and I wish I could come back in the future.

Location is definitely fantastic, but everything else is an absolute miss. Overall, I would NOT recommend. 1) No AC unlike a hotel. There were 3 days with extreme heat and I was given a fan. You will sweat when you sleep. 2) SUPER NOISY. Even till 3,4am. You can’t sleep at all. 3) No room cleaning service even though my stay was 6 nights - they are supposed to clean the room once every 5 nights. 4) Trash cleaning not done on some days. 5) no humans - can’t find help if you need. 6) check in details only available a night before. If you are flying in super late and check in late, good luck with that + no humans to help you if you need any. 7) area is full of people lurking around, not safe for ladies. 8) will never stay here again.