Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities9.2
Service9.2
Cleanliness9.3
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All reviews(71)
Positive reviews(46)
Reviews with photos/video(15)
Great location(4)
Negative reviews(1)
Guest User
Fairmont King Room
Stayed in Aug 2025
Couple
3 review
8.5/10
Very Good
Posted on Sep 21, 2025
Good service
Response from Property: Dear Guest,Thank you for your kind words regarding our service. We are delighted to hear that you had a positive experience during your stay with us. Your feedback is invaluable and motivates our team to continue delivering exceptional hospitality.Elisabeth HawthorneDirector of RoomsFairmont Golden Prague
Guest User
Fairmont King Room
Stayed in Sep 2025
Traveling with friends
12 review
10/10
Outstanding
Posted on Oct 19, 2025
Exceptional stay at the Fairmont Prague. The welcome was warm, the service outstanding, and the staff consistently attentive to every need. Amenities were excellent and true to the Fairmont standard. Housekeeping was impeccable, and the overall experience left us feeling relaxed and well cared for. A perfect complement to the charm of Prague. If you wish to elevate your Prague vacation experience, the Fairmont is an exceptional choice
Response from Property: Dear Guest,Thank you for your wonderful feedback regarding your recent stay at Fairmont Golden Prague. We are delighted to hear that you found our service outstanding and our amenities met your expectations. It is gratifying to know that our attentive staff and impeccable housekeeping contributed to your overall relaxation and enjoyment. We appreciate your recommendation and hope to welcome you back for another exceptional experience in the future.Kind regards,Elisabeth HawthorneDirector of RoomsFairmont Golden Prague
Guest User
Fairmont, Room, 2 Twin Beds
Stayed in Sep 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Nov 5, 2025
New and luxury hotel at the heart of Prague
Response from Property: Dear Guest,Thank you for your positive feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our luxurious accommodations and central location in Prague. Your satisfaction is our priority, and we look forward to welcoming you back in the future.Kind regards,Elisabeth HawthorneDirector of RoomsFairmont Golden Prague
comwin
Deluxe King Room
Stayed in Sep 2025
Family
29 review
10/10
Outstanding
Posted on Nov 3, 2025
The hotel has only been open for six months, so the facilities are very new, and the rooms are smart. The deluxe king room is spacious, but I feel the Signature king room is the best experience. I'd love to experience it again when I'm in Prague. The hotel lobby is very grand, and there's parking available in front of the hotel, as well as underground parking. There's also tram line 17 right outside, just two stops from Charles Bridge. The hotel service is very welcoming and responsive. The breakfast is very plentiful, with a wide variety of food and drinks, and the floor-to-ceiling windows offer garden views. On the day of arrival, I tried local Czech cuisine at the hotel's Green House for lunch; the food was good and the prices were reasonable. There's a fine dining area on the rooftop with a tasting menu. Paris Street is right next to the hotel, and it's about an 8-minute walk to the Old Town Square.
Original TextTranslated by Google
6/9
Response from Property: 親愛的comwin,感謝您分享對我們酒店的愉快體驗。我們很高興您喜愛我們的設施、服務以及餐飲選擇。期待您的再次光臨,讓我們有機會為您提供更佳的住宿體驗。誠摯問候,伊莉莎白·霍桑客房總監費爾蒙金色布拉格
DS13
Signature King Room
Stayed in Jun 2025
Family
18 review
10/10
Outstanding
Posted on Aug 2, 2025
Without a doubt this is the best hotel in Prague. The heart of the old town is 5 minutes walk away. The hotel opened in April 2025, everything is new. The staff is polite.
Original TextTranslated by Google
Response from Property: Dear DS13,Thank you for your high regard of our hotel and for choosing Fairmont Golden Prague. We are pleased to hear that your stay was so enjoyable and that our staff left a positive impression.Sincerely, Fairmont Golden Prague
Guest User
Fairmont King Room
Stayed in Sep 2025
Family
4 review
10/10
Outstanding
Posted on Oct 12, 2025
The hotel is very well located for exploring the old town and reaching points of interest on foot. Excellent value for money!
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you so much for your kind words regarding our location and value for money. We are delighted that your stay met your expectations and hope to welcome you back again very soon. Kind regards, Elisabeth Hawthorne, Rooms Manager, Fairmont Golden Prague
M305688****
Fairmont, Room, 2 Twin Beds
Stayed in Aug 2025
Couple
3 review
10/10
Outstanding
Posted on Oct 1, 2025
Excellent and definitely worth staying here.
The shopping street is nearby.
The staff were all very polite.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for your high praise of our hotel. We are delighted that you enjoyed our excellent service and convenient location. We look forward to welcoming you back! Sincerely, Elizabeth Hawthorne, Head of Rooms, Fairmont Golden Prague
Guest User
Fairmont, Room, 2 Twin Beds
Stayed in Aug 2025
Family
1 review
9.5/10
Amazing
Posted on Sep 27, 2025
The hotel's atmosphere and location are excellent, just like a Fairmond hotel. The rooms are a bit small, probably because it's in Europe. However, the breakfast restaurant and bar are both excellent.
Original TextTranslated by Google
Response from Property: Dear Sandy Lin, Thank you for your positive review of the Fairmont Golden Prague. We are delighted that you enjoyed the atmosphere and location of the hotel, and appreciated our breakfast and bar. However, we also understand your feedback on the room size. We look forward to your next visit and experiencing our other amenities. Sincerely, Elizabeth Hawthorne, Head of Rooms, Fairmont Golden Prague
1390193****
Fairmont, Room, 2 Twin Beds
Stayed in Aug 2025
Business traveler
10 review
9.7/10
Amazing
Posted on Sep 22, 2025
The hotel has a great location, convenient for visiting the castle and old town. The staff are very helpful, and the four restaurants offer delicious food. The facilities are complete and new. My only complaint is that the bathroom door seal leaked underneath, making the bathroom flooded, which was very annoying.
Original TextTranslated by Google
Response from Property: Dear Guest, thank you for sharing your stay experience. We are delighted that you were satisfied with the location, service, and dining. However, we sincerely apologize for the leaking bathroom door and will pass this issue on to the relevant department for improvement. We look forward to your next visit. Elizabeth Hawthorne Housekeeping Director, Fairmont Golden Prague
1395716****
Fairmont, Room, 2 Twin Beds
Stayed in Aug 2025
Family
51 review
10/10
Outstanding
Posted on Oct 4, 2025
Apart from the small room, everything else was great, and the location was excellent.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for your feedback. We are delighted that you were satisfied with our location and other services. Regarding room size, we will pass your feedback on to the relevant department to continuously improve our service quality. Sincerely, Elizabeth Hawthorne, Head of Rooms, Fairmont Golden Prague
Anonymous User
Fairmont King Room With River View
Stayed in Sep 2025
Family
1 review
10/10
Outstanding
Posted on Oct 20, 2025
No comment
Translate
Response from Property: Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that you had a positive experience during your stay at Fairmont Golden Prague. We look forward to welcoming you back in the future. Kind regards, Elisabeth Hawthorne Director of Rooms Fairmont Golden Prague
nawaffm
Stayed in Aug 2025
Couple
10/10
Outstanding
Posted on Sep 24, 2025
فيرمونت اسم غني عن التقييم لكن كتبت هذه الكلمات والتي اخشى ان تكون كلماتي لا تعبر حقيقة عن مابداخلي شكرا بحجم السماء شكرا من القلب لكل العاملين على اخلاقهم الرائعة وابتسامتهم ومنظومة العمل الخيالية بلا شك يقف خلف ذلك المدير العام اخص بالشكر مديرة المكاتب الامامية صوفيا وكذلك مديرة فيرمونت الذهبي Fairmont is a name that deserves no evaluation. But as I wrote these words, I fear they don't truly express what's inside me. A heartfelt thank you to all the staff for their wonderful morals, smiles, and amazing work environment. Behind this is undoubtedly the General Manager. I especially thank the Front Office Manager, Sophia, and the Fairmont Golden Manager.
Response from Property: عزيزي نواف أ، أشكركم جزيل الشكر على كلماتكم الطيبة والمشجعة. نحن في فيرمونت غولدن براغ نعتز بتقديم خدمة متميزة لضيوفنا، ويسعدني أنكم وجدتم أنفسكم في بيئة عمل رائعة. تعليقاتكم الإيجابية تعكس جهود الفريق وتفانيهم في تقديم خدمة استثنائية. سأحرص على توصيل شكر خاص لصوفيا ولفريق العمل بأكمله. نحن نقدر تقديراً عالياً دعمكم وثقتكم في علامتنا التجارية. نأمل أن نراكم مرة أخرى في المستقبل القريب للاستمتاع بإقامتكم معنا مرة أخرى. مع أطيب التحيات، اليزابيث هاوثورن مديرة الغرف فيرمونت غولدن براغ
furkan l
Stayed in Aug 2025
Solo traveler
10/10
Outstanding
Posted on Sep 12, 2025
I had a wonderful stay at the Fairmont Prague. From the moment I arrived, the experience was smooth and welcoming. Special thanks to the Ukrainian lady at reception who handled my check-in with warmth and arranged a room upgrade that made me really happy. The room was large, techno-friendly, and beautifully furnished—you can feel the luxury in every corner, with all the furniture shining like brand new. The hotel itself has a very prime location; you can easily walk everywhere in the city. Breakfast offered a wide variety of tasty options, and the CooCoo Nets spot is a great place to spend time. The staff throughout the hotel are very well trained, and I especially want to thank the Indonesian lady at the all-day dining restaurant for her polite and attentive service.( I’m very bad with names) Overall, this hotel combines luxury, excellent service, and a perfect location. Highly recommended!
6/10
Response from Property: Dear Furkan, Thank you for taking the time to share your wonderful experience at Fairmont Golden Prague. We are delighted to hear that your stay was smooth and welcoming, and that our staff, particularly at the reception and the all-day dining restaurant, contributed positively to your visit. Your kind words regarding the room, its furnishings, and our breakfast offerings are greatly appreciated. We take pride in our prime location and are pleased that you found it convenient for exploring the city. It’s gratifying to know that you felt the luxury we aim to provide at every corner of our hotel. Thank you for your high recommendation, and we hope to welcome you back for another exceptional stay in the future. Warm regards, Elisabeth Hawthorne Director of Rooms Fairmont Golden Prague
yunusozdiken
Stayed in Aug 2025
Couple
10/10
Outstanding
Posted on Sep 15, 2025
Clean Hotel, (But should be bide), very good location, good hotel management, 3 perfect restoran inside, big rooms, close to old town
Response from Property: Dear Mr Özdiken, Thank you for your feedback regarding your stay. We are thrilled to hear that you enjoyed our hotel, its cleanliness, and our dining options. Please note that all our suites are equipped with bidets, do not hesitate to reach out to me directly via email (Katerina.Hruba@fairmont.com) before your next visit, as I would be delighted to assist with the best rate offer with breakfast included. Thank you again for your loyalty, we hope to welcome you back to the city of 100 spires soon. Sincerely, Katerina Hruba - Fairmont Gold Manager
Paul N
Stayed in Aug 2025
Traveling with friends
8.0/10
Very Good
Posted on Sep 6, 2025
Amazing location in the heart of the Prague. Hotel staffs were welcoming and helpful, and got updated to the corner room with a stunning and cozy view of the street.
Response from Property: Dear Paul N, Thank you for your kind words regarding our recent renovations and our prime location. We are delighted to hear that our team made your stay enjoyable and that you appreciated the view from your room. We look forward to welcoming you back in the future. Best regards, Elisabeth Hawthorne Director of Rooms Fairmont Golden Prague