Guest User
March 31, 2024
Overall we were not happy but it does have great points too,i will break it down. Pros: Friendly staff, good location, lovely room, tasty breakfast. Cons: Staff (including reception) have zero English, even using Google translate didn't help, except a chef who was helpful to us on the 1st morning (she seems to be the only member of staff with English), but could never locate her after that, she had said she would help us book our airport taxi as the clocks went forward at 2 am & we wanted a 3 am pick up, tricky when 2 am becomes 3 am & the language barrier so we were delighted to have her help, when we tried to confirm the booking the night before we left, we were once again struck with a zero english reception guy, who had to ask for the aid of a passerby to help, when he rang the chef it turned out she had forgotten to book us a cab, ok these things happen, we were also asked on our 1st morning of a 4-night stay if we needed our room cleaned that morning, we said no it was fine, but it was never offered again or cleaned while we were out for the duration of our stay, cleaning staff did come daily,leave fresh supplies but never made the bed or attempted to clean the room/bathroom even though it obviously needed hoovering / mopping etc, we were given a lovely room but the cons outweighed the pros,would i return - No