Powell River Town Centre Hotel

Great location, close to all amenities, quiet

Horrible hotel old and dirty carpets, the lady at the desk was rude there were teenagers outside in the parking lot screaming all night and the restaurant In there was old and warn down and nasty breakfast included . I will never go back there again

We stayed at the Powell River Town Centre Hotel in February. It's a very nice hotel for a small town. The Rooms are modern and clean, its a quiet hotel and its located near a mall and shopping plaza. The location is great as there is a grocery stone near by, few food outlets and the hotel has two restaurants as well. Rooms have a microwave, a large (for a hotel) fridge, so you can pick up things at the grocery store or save leftovers. Staff was very nice and friendly and helpful. I would definitely stay here again.

From the moment you walk through the doors, the hotel staff treat every guest—including children—as if they are criminals. We stayed here for a U13 hockey tournament with 11 families, and the experience was nothing short of appalling. At check-in, the staff showed blatant disrespect toward both parents and kids, with an attitude that felt hostile rather than welcoming. The woman handling check-ins, overwhelmed by a short line of parents, abruptly announced, “I’m going to give one big speech on the rules, and they must be strictly followed!” Security patrolled the hallways, ensuring both kids and parents stayed confined to their rooms. As a paying adult, I do not appreciate being treated like an inmate simply for having a brief conversation with another parent about tournament plans. Being told I was "disturbing the peace" and ordered back to my room was beyond inappropriate. If this hotel dislikes hockey teams, they should simply not allow them to stay. Reasonable guests understand rules to maintain order, but there is no excuse for treating families—especially children—with such hostility. Beyond the terrible customer service, the accommodations themselves were disappointing. The rooms are outdated, the beds are hard as plywood, and the sheets feel like sandpaper. The staff desperately need customer service training, and management should seriously reconsider how they treat guests. Given that the town likely relies on tournaments to support the local economy during winter, alienating visitors is a terrible business move. Our team has been assigned this hotel again for another tournament in March—but we will not be staying here. The way we were treated was unacceptable.