Brasada Ranch

My husband and I just returned from Brasada Ranch, and I genuinely can’t believe this place is marketing itself as a “modern high-desert, luxury retreat with stunning views.” We’ve traveled all over the world and stayed at true luxury resorts — this place is nowhere near it. Not even in the same league. To say 4-star is a joke. We booked an “adults-only” stay in one of the bungalows expecting peace, service, and sophistication. What we got was a ghost town with closed restaurants, absent staff, and frustrating service — especially on Mondays and Tuesdays when nearly the entire resort shuts down. I’m not exaggerating: spa, golf restaurant, pool service, and even some dining options — all closed. The only things open midweek? The children’s pool and the Ranch House, which has a tiny, repetitive menu. Three weeks before our stay, we called to book a couples massage and horse make riding. They told us they were fully booked — not a single time slot available. They miraculously “fit us in” for massages, although not couple (they have no couples room) on the very last appointments of the day, on the day we arrived. The massage itself was forgettable, and when we finished, the spa was basically shut down — no staff in sight, locker room lights off, no lounge access. It was honestly uncomfortable and not relaxing at all. The “adults-only pool” was another massive letdown. It’s literally an old lap pool next to the tennis courts that they rebranded. Even when it’s “open” (which it’s not on M/T/W), there’s zero staff presence — no towel service, no food delivery, no drinks, no one to help move umbrellas. My husband and I — along with other guests — were dragging around massive resort-grade umbrellas ourselves in the heat. For a place claiming to be luxury, that’s just unacceptable. The bungalows were nicely designed, but housekeeping was basically nonexistent. They made the bed, swapped towels, and that’s it. One day, my husband poured red wine down the bathroom sink — it stained the bowl — and housekeeping came and left without even wiping it down. There’s also no real room service, which is insane for $900+ a night. They try to “make up for it” by dropping off a breakfast basket each morning: 2 tiny chia seed puddings, four miniature pastries, half-full juice bottles, and a small fruit cup. That’s supposed to feed two adults. Needless to say, we were starving and constantly trekking back to the Ranch House to find something — anything — else to eat. Dining overall is a massive issue. We planned our golf day for Sunday specifically so we could try the golf-side food window. When we arrived, they told us, “We didn’t open yesterday so all we have today is a few hot dogs.” I wish I was kidding. Now, to be fair — we loved the golf course. It was beautiful, well-maintained, and a genuinely enjoyable experience. We were so bored and frustrated with everything else, we actually ended up golfing twice — and that was the highlight of our entire stay - and

This resort isn't represented well enough on the website. We absolutely LOVED it. So great for kids! The pools are amazing! The fishing was a blast. We loved the cows, horses and the golf carts! Amazing vacation!

While visiting Brasada Ranch, our daughter celebrated her 12th birthday. The guest services team worked with the pastry chef to accommodate a special request, breakfast in bed. It absolutely made her day, and made celebrating her birthday while on the road easy on her parents. Thank you to the entire team!

We stayed at Brasada Ranch over the Fourth of July and had a great time overall. The staff was excellent across the board—from check-in to dining, everyone was friendly, professional, and eager to help. We were traveling with two toddlers and two small dogs, and really appreciated how welcoming the resort was to both kids and pets. The holiday events were fun and well organized, and the grounds were beautiful and relaxing. That said, there were some areas that need attention. Our cabin had a few maintenance issues: the upstairs door in Cabin 40 would not latch, which made bedtime tough with little kids. The kitchen faucet was loose, and the microwave plate did not spin. We requested a pack and play and the one provided was in very poor condition. The replacement was only slightly better and we ended up having our toddler sleep in the bed, which was not ideal. At the Ranch House restaurant, the staff was warm but service could be more consistent. Dishes would sometimes pile up between courses and we were not able to place a takeout order by phone after our first night. Each time we tried to call, no one picked up. When I asked at the front desk, they said the restaurant was probably busy, but when we walked over, it was nearly empty. We also felt the kids menu could use an update. The pasta came smothered in heavy cheese sauce and was not something most kids would want to eat or fire grill broccolini. Simpler, smaller options with the choice of fruit or fresh vegetables would be a welcome improvement. All that said, we enjoyed our stay and would come back, but with a few tweaks, the experience could be even better. Families should know the setting is beautiful and the staff truly cares, but some of the details need a little more attention for the price.

We had a wonderful family vacation at Brasada. We enjoyed the gorgeous views of snowcapped mountains, horse riding lessons and trail rides, pickleball courts, and stargazing experience. Our kids spent hours and hours in the pool and also really enjoyed the game room.

Everything exceeded expectations. The view was beautiful and the cabin had everything we needed. Very relaxing. Much needed getaway