Dulles Suites

Location and Value: Some users noted the property’s location and cost-effectiveness, particularly for short stays or budget travelers.

The front desk staff was friendly and the room was clean. However, there were several light bulbs out in the room and both bedside lamps were broken and hanging off of the wall. Also, the rod for closing the light-blocking curtains had been ripped from the curtains, and the wi-fi speeds were glacial. But the biggest issue was the common areas. The grounds were dirty, and trash (including beer cans) was overflowing from the garbage cans throughout the property. The stairwell was filthy and poorly lit, the carpet was unraveling in several places, and it reeked of **** one morning. The rule about not smoking within 25 feet of a building was not followed/enforced, and groups of people were regularly sitting near the main entrance drinking alcohol. Finally, there were various trailers, pieces of equipment, and a car without license plates taking up parking spaces in an already small parking lot, and they didn't move the entire time I was there. Overall, the property just felt neglected and borderline unsafe. Also, we're more than two years into the pandemic. If you're no longer offering a complimentary breakfast due to the pandemic, you've had more than enough time to remove that from the hotel listing.

When I initially booked online with Orbitz, it said that I can pay at the property once I arrive. They processed a pmt with my card at 2:59 pm. I did not authorize them to do so. I called and I was told they do that for security purposes because people do not show up sometimes. Honestly, that’s not my fault. I get to the property & no one is at the front desk. I waited for 15 minutes and no one still came. I called for someone, no one came. I even called the property to see if someone would come answer the phone. No one did. It took a total of about 20-30 min before someone came to the front. There was someone else in the lobby waiting with me. While being checked in I was given someone else paper to sign with their signatures on it already. The guest before me information was still on the welcome screen. Tbh, it look like the person work was sleeping. This room is not worth $130. The mirror in the bathroom is cracked. The light switch panel is all cracked up. The bathtub is chipped with rust. The room is way smaller that what pictures showed. The toilet doesn’t flush. I don’t think I will stay at this property again until they do some major upgrades.