The Hotel Portsmouth - Downtown

Guests praise the delicious breakfast and friendly staff. The spacious rooms with comfy beds and convenient downtown location are also highlighted. No significant disadvantages mentioned.

This was a perfect hotel within walking distance to town. We never used our car the whole weekend. Very close to stores, the waterfront, restaurants, Prescott Park and Peirce Island. We especially loved that there was an outdoor patio to relax after lots of walking in town!!

It had been a while since we last stayed at The Hotel Portsmouth and we were disappointed in the way it seems to have gone downhill over the years. It was still under the management of the original owners when we first stayed. The attention to detail, the personal touches really made this place unique and we were so impressed with the style of the room, the delicious breakfast and the way with which the owners took such pride in the building. Since then, the place has been taken over by a larger hotel group, and its clear that not as much care goes into making the customer experience a special one. Our second floor room was fine, if not in need of a little sprucing up. The carpet, paint and furnishings are on the shabby side. There was a portable air conditioner, which worked fine but took up a significant amount of space in an already small room. The windows were in desperate need of a washing, especially since the room was on the dark side and natural light would have been a welcome addition. There is no in-room coffee, which is totally fine, but the downstairs/lobby coffee situation was not. At 8am, the staff was still struggling to get the basics out for service, and when we did finally get to pour some coffee, it was lukewarm. We opted out of the included breakfast after the not-so-great coffee experience, heading elsewhere to eat. When we came back to check out, the door to our room was open, which was disconcerting (nothing was missing - it was just weird) and we chalked it up to perhaps a staff member thinking we had already left? All in all, it was okay, but I think we will probably keep our options open next time we’re in Portsmouth.