Guest User
February 21, 2024
The hotel is in a great location, close to major attractions and the train station. The service from the hotel staff was poor - we booked a city view room and when we asked for a room on a higher floor, they moved us to an internal room. At that time, the price of the internal room was cheaper than the city view room we booked. When we pressed, the employee explained that both rooms were the same. Overall, the front desk service is as mechanized as a process. The room cleaning is okay, but things are missing every day. What is more worrying is the air conditioning in the room, which cannot be adjusted at will. Sometimes it shuts down automatically. The movement of the wind is so small that you can barely feel it. The windows couldn't be opened either. Don't book this place if you're afraid of being bored.
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