The Neuk

Spent two nights here, the hotel is in a great quiet location & has a lovely coastal walk just down through the small village. Room was rally big, unfortunately got woken each time someone else left early in the morning. Dinner & drinks are available in the pub next door, breakfast is available in the room. Plenty of parking out the front.

Shocking. Not one thing to recommend it. The owners attitude was terrible. Breakfast was unbelievable see pictures. On second day no room service, make your own beds and no replenishment of breakfast or drinks. WiFi password didn't work.

The high point was the friendly service of the lady who made our meal and the meal itself. She was totally unfazed by the fact that we wanted to eat in our room, because we're Covid-vulnerable, and actually brought our meal to us, although we'd said we were happy to collect. She showed respect and sensitivity by physical distancing throughout. The choice of food was less than that shown on the menu, but maybe that's to be expected in November. Likewise the bar was rather thinly stocked. We didn't like that the person who took us to our room went straight in to show us where things were was unmasked the entire time, despite us being masked and having explained that that we are clinically vulnerable. We should have asked him not to go in, I suppose, but it gets wearisome constantly having to do other people's thinking for them. Anyway, there was a gale blowing, so we were able to ventilate the room fairly quickly (at the expense of the warmth, in the short term at least). The room itself appeared okay at first sight, but was very basic. Given that the included breakfast was DIY, there was too little in the way of surfaces to prepare it and to have necessities such as toiletries out and accessible - breakfast was a juggling act. There was only a bedside table and reading lamp on one side of the bed. On the upside, there were two armchairs. The breakfast itself we thought quite disappointing, consisting per person, of an individually wrapped 42g croissant, a 26g pack of oatcakes, a Philadelphia cream cheese individual portion, a portion of butter, a 125ml carton of orange juice, a carton of milk and a wee selection of individual cereal portions. We've no objection at all to a DIY breakfast, but a little choice would have been nice and the croissant was small for a breakfast. Worst of all though was the lack of cleanliness. Obvious surfaces, such as table tops, appeared clean enough, but the bedside light revealed a skirting board that hadn't been dusted for many months and the bathroom was straightforwardly filthy - the chrome-finished shower hose was black and the clear silicone seal at the bottom of the shower screen was thick with greasy filth - I don't think I've ever seen anything quite like it in a hotel. We didn't examine or picture the brown streak on the front of the toilet bowl.

A lovely clean room . Great comfy bed. Lovely soft fluffy towels. A lovely en suite with a great walk in shower..Very comfortable.bed .Lovely location. Staff very friendly and helpful. A great selection of food on the menu at a very reasonable cost. Locals are very nice.