Canopy by Hilton Portland Waterfront

As a Diamond member, this was the best hotel I’ve stayed at across the country. The staff were incredible from check-in to check-out. Nicole and Renee were amazing to work with at the front desk when checking in, answering our questions and responding to our needs. Kaitlyn at the Rooftop Restaurant was so much fun and attentive. She made you feel like family. Housekeeping was top notch. The hotel and all facilities within were so clean! When I checked out, Alec was so thankful for us staying there and really appreciated our business! Thank you again for an amazing trip and our pup had a wonderful time too!

My husband and I and our 11-month-old daughter had the most wonderful stay here (July 2025). Alec went above and beyond to make it truly memorable with special touches for us and for our daughter as we are Hilton Honors Diamond members. The suite was beautiful and spacious, and the location was within walking distance to so many of Portland’s dining, shopping and sightseeing gems. Morning breakfast and coffee from The Salt Yard was delicious and servers were friendly and accommodating with our baby. Valet service was always prompt and attendants made nice conversation. Overall, our experience was 10/10 and we especially have Alec to thank for his wonderful service to us as well as his kindness!

My wife and I took a trip to Portland for our anniversary and stayed at the Canopy Hotel. Everything about our stay was terrific! The location is spectacular, right on Commercial Street, facing the waterfront, and close to everything. The valet team and the front desk staff were knowledgeable, efficient and courteous. The rooftop bar (Luna) is a great place to get a drink or light meal and get a great view of the water and downtown. I had flowers delivered to the hotel for our anniversary and the guest services staff made sure the flowers were in our room when we checked in along with a card and treat from the staff as well! We had a wonderful anniversary trip and will definitely stay at Canopy again the next time we are in Portland!

We enjoyed our stay at Canopy in Portland. The location is excellent, and the staff were friendly and responsive. Breakfast at Salt Yard Café was a real highlight. However, the room cleanliness was disappointing, with stains on the comforter and an unclean toilet bowl, plus a broken bathroom barn door. The Luna Rooftop bar service was poorly managed — we were put on a waitlist despite several open tables. At around $700 a night, these issues really shouldn’t happen.