The Press Hotel, Autograph Collection

The Press Hotel is a very nice hotel; clean, modern, upscale. But I found the valuer for the money was lacking. The food in their restaurant, Union, was above average but the prices were too high for what you got. Breakfast for two (one order of oatmeal and one order of a smoked salmon bagel with cream cheese) came to $44, and with a 20% tip thrown in the meal cost $53. For breakfast! My dinner the night before was similar; very tasty food, but not worth the $125 price for two people. If you don't mind spending lots of $$, it's a great hotel with excellent service and nice rooms.

A well conceived and thoughtfully decorated hotel paying tribute to the history of the building it calls home: friendly and welcoming staff, nicely appointed rooms with an attention to quality, and a good location in downtown Portland. It would be nice if some sort of coffee and tea service was provided in the room, or at least a hot water kettle; also that the breakfast doesn’t start until 7:30 makes for less flexibility in the morning—though my meal was quite tasty and with expeditious service. I would happily stay here again.

Perfect location, great service, awesome food. Just a great time. Will return!

While check-in and valet parking service was fast and efficient, the rest of our stay was not up to luxury standards. The room was so small there was only room for 1 chair, which was damaged. The pillows were terrible and the replacement pillows were not much better. At every luxury hotel we’ve ever stayed in, the pillows were either superior or there was an assortment of pillows in various degrees of firmness, but not here. The sheets while not horrible were not silky smooth we’ve come to expect. We had to have maintenance repair the desk outlet for our electronics and while they came promptly, we shouldn’t have had to request the repair. Perhaps the most inattention to details was at breakfast when the English muffin in my Eggs Benedict was burnt. How can you plate a burnt muffin? While we didn’t complain because service was in the slow side and we had plans, it still was annoying to eat around the black parts. Our travel agent booked our room. We complained again at checkout and the desk clerk asked me what I expected when we booked through *******. What an insult. Shouldn’t all guests receive the same service, the same luxury no matter how the room was paid for? Our travel agent did misinform us about the accommodation we were to have. We had a regular room instead of the executive king and perhaps that room would have met our expectations. The bathroom was lovely and lived up to the luxury expectation. The location was excellent. We would not stay here again nor recommend this hotel. We also informed our travel agent of our unhappiness with the accommodations.

The Press Hotel in downtown Portland is an eclectic spot with great design and very comfortable rooms. We loved being RIGHT in the city, minutes walk away from our favorite Portland shops and restaurants. The entire building is very cool, and the on site restaurant is phenomenal.

The Press Hotel was a great hotel - absolutely perfect location for everything walking in the old port area of Portland! Exceptional service, very clean and well appointed rooms. Quiet neighborhood and very safe. Close to every popular restaurant and shopping interest.

Room was beautiful. On the 5th floor corner suite. We stayed for 3 nights. Location is excellent. Room cleaning could have been much better. Restaurant is over priced. We landed very early (8am) and requested early check in. We were told she’ll have cleaners get into the room as soon as guests check out. 8 hours later we got our room - 4pm. With platinum status we were hoping for a little earlier. As the day went on the lobby filled up with guests waiting for their rooms. Generally staff were pleasant and helpful. Overall felt hotel rates are overvalued.

This hotel is super OVER priced. We were put on the second floor where we could hear all street noise (including full conversations from people waiting at the bus stop). Sirens, work trucks, motorcycles all night. if they are going to use the second floor to sleep guests they most definitely need to upgrade their windows or discount that floor. we paid over $600 a night to have constant noise. When I called the front desk to discuss this they said there was nowhere to move us and made zero attempt to make it right. We also came back to a room that looked like the cleaner left halfway through and never returned. The toilet seat and lid was open and a dirty cleaning rag on our bathroom vanity. Lastly, the valet is pricey and they park your car outside, uncovered. Returned the car to us covered in seagull or pigeon poo. Would not stay here again. Absolutely not worth the price per night.

This is my 4th stay at The Press Hotel. Up until this visit I would give it a 5 star review. When we checked in, we were told we were upgraded to a corner room. While it was a well appointed room, it was so tiny that the two of us could barely get around each other. Netflix wouldn’t load. The front desk said they would send an engineer up. When an engineer didn’t come within an hour we called again. Another promise and no engineer and no courtesy call to let us know one was not coming. We asked to be moved to a room with a working TV but no rooms were available. We were in that room for 2 nights and then moved to another corner room on the opposite side of the building. That room was larger and had a working TV, however there were no drawers to put clothes in and no chairs to sit in other than 1 desk chair. You had to sit on the bed if both of you wanted to watch TV. The room and bathroom were quite roomy yet the bathroom sink counter barely held a toothbrush. I had to move the hotel stuff to the floor and the only place all of my toiletries could go were on top of the desk. There was plenty of room for chairs or a dresser and for a longer sink or even a cart in the bathroom. On top of this the glass bathroom doors in both bath rooms let so much light in at night that it was a bit hard to get to sleep. On top of this, the breakfast we ordered our first morning took forever to get. I had to actually grab our coffee off a tray the waitress put down so she could take another order. Last night, the popcorn I ordered at the bar was greasy and obviously the bottom of the bowl as the serving was small and old looking. I was charged the same price as the big, fresh popcorn bowl I ordered the day before. Needless to say, at $800+ a night, this was definitely a disappointing stay. I am not sure I will stay here again. Avoid rooms #202 and #323. They are not in any way worth the price.