Bela Vista Hotel & Spa - Relais & Chateaux

The Bela Vista hotel itself is beautiful, but the location is in the center of mass tourism. Not for us but might be right for some. Staff not exactly warm either.

Beautiful hotel, exceptional hospitality by staff, wonderful location on Rocha beach with easy access, Pool and patio are comfortable and provide exceptional views of Rocha beach and the coastline.

We recently stayed at Bela Vista Hotel & Spa and found many aspects to love. The food and staff were truly five-star—attentive, professional, and warm. Breakfast was a highlight, featuring high-quality bedding, a beautifully restored main house, and a stunning pool area. Cocktail and wine prices were reasonable, and the overall dining experience was among the finest we’ve experienced. That said, several factors offset these positives: - Housekeeping carts left in hallways looked untidy. - The gym and fitness area felt worn; yoga mats were too small. - The pool deck showed signs of wear. - At 6 pm, the beautifully appointed indoor bar was unmanned—guests were redirected to the outdoor pool bar, with no complimentary snacks offered. - Room amenities like the corkscrew, glassware, and snacks felt basic and underwhelming. - The décor in outlying rooms (Garden House) didn’t reflect true five-star luxury. Most notably, we felt misled by the online portrayal of the hotel's surroundings. The images suggest a secluded cliffside retreat, yet the immediate area is busy and dominated by low-quality tourist buildings. This constant visual and noise intrusion detracted from the experience. Many echo this sentiment in reviews: “street noise and the disappointing immediate surroundings pop up in the complaints”. For the premium price, the setting and some amenities did not align with expectations for a five‑star property. Perhaps hedging landscaping or reorienting the pool to face the ocean could help, but until the hotel addresses some of the issues, we don’t plan to return. Bela Vista could truly be a flawless stay... and we wish you all the best.

Everything about your stay will be one of the best experiences you will ever have. From the staff, food, accommodations, it is amazing. One of of the comfiest beds I have ever slept in, and I cannot say enough good things about the staff. I cannot wait for my next visit!

Very nice boutique hotel with lots of character and charm. From entering the property you notice the attention to detail and service starts right away. Beds were comfortable and rooms were spacious. Restaurant, pool, and bistro were also fantastic. Highly recommend if you’re looking for a private boutique style experience.