Guest User
August 13, 2024
This hotel is nasty, terrible, disgusting. I have several complaints... 1. Our room smelled gross...humid, mildew, disgusting. It was so humid in the room that towels would not dry. 2. When we booked the details mentioned it would accommodate 4 people. There were 3 of us myself, my wife and my daughter. The room was a single king. When I brought this up to the front desk, they said since I didn't book the room directly, I couldn't get a different room. They did provide a folding bed but it was small and uncomfortable. 3. The television in our room did not work. We reported this. The front desk said they would have maintenance take a look. Maintenance entered the room while we were gone and did nothing to fix the issue. 4. Our room was near the end of the hotel by a side entry. There was a sign on this door that warned the door was monitored and locked 24 hours a day. This door was never locked. Anyone could enter the hotel at any time. 5. Breakfast is included with the room. The breakfast bar only had food part of the time. It was a competition half of the time to get any food. This was a joke. 6. The hotel was under staffed. We were informed that the room would only be cleaned occasionally during out stay. Do not stay in this hotel.