Portage Hotels with Pools

One of the worst places in Portage. I was advised not to book here but it was my closest and most cost effective option. Staff were fine upon entry however I was booked into a 1st floor room that had a broken screen and the window would not stay shut. I tried for 45+ minutes to realign it to stay shut and after that went to the front desk to ask for a different room. The staff instead asked to see it for themselves and came to the room and ”fixed” it, via the same method I was trying. After a few minutes, he said it was fine and left the room. Less than an hour later, the window popped back open and I requested a different room. I asked for 1st floor since there is NO ELEVATOR - and I have several pieces of luggage. They instead booked me in the very last room on the 2nd floor. I asked for a 1st floor or something closer and they told me it was all they had. I then called customer service and was told there are actually 13 open rooms here with 3 of them on the 1st floor. The staff weren't honest and choose to make my stay difficult. Did not offer to help me carry bags or offer any sort of refund even tho I was going from a king to queen. I would NEVER recommend Super 8 and especially this one.