Crystal Palace Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Port Vila

Crystal Palace Hotel

Kumul Highway, Port Vila, Shefa, Vanuatu
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hotel overview picture
Amenities
ParkingFree
24-hour front desk
Currency exchange
Priority airport pick-up
Wi-Fi in public areas
Private beach area
Priority airport drop-off
Restaurant
All amenities
Property Description
With a stay at Crystal Palace Hotel in Port Vila, you'll be a 1-minute walk from Tana Russet Plaza and 7 minutes by foot from Georges Pompidou Building. This hotel is 0.4 mi (0.7 km) from Sacré Coeur Cathedral and 0.5 mi (0.8 km) from Porte du Ciel.
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6.6/10
Cleanliness6.6
Amenities6.6
Location6.6
Service6.6
All 2 reviews
Surroundings
Airport: Bauerfield International Airport
(4.5 km)
Landmarks: Fatumaru Bay
(260m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Comfort Double Room
4

Comfort Double Room

2 Single bed or 1 Queen bed
34m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Ocean view
Toothbrushes
Private toilet
Room Details
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Premium Triple Room
5

Premium Triple Room

3 Double bed
34m² | Floor: 3
May not have a window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Ocean view
Toothbrushes
Room Details
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Family Room
8

Family Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Toothbrushes
Private toilet
Shampoo
Room Details
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Elite Double Or Twin Room
12

Elite Double Or Twin Room

Has window
Free Wi-Fi
Non-smoking
Private bathroom
Toothbrushes
Private toilet
Shampoo
Room Details
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Deluxe Room (Family Room)
1

Deluxe Room (Family Room)

1 Queen bed
54m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Ocean view
Toothbrushes
Room Details
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Queen Room
4

Queen Room

1 Queen bed or 2 Single bed
40m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Toothbrushes
Private toilet
Shampoo
Room Details
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Guest Reviews

6.6/10
2 reviews
Verified Reviews
  • Cleanliness6.6
  • Amenities6.6
  • Location6.6
  • Service6.6
Average for similar properties in Port Vila

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. PHP 69.79). Trip Coins can be used to save instantly on room rates.

Most Mentioned
A‍n‍n‍e‍t‍t‍e
March 12, 2024
Unterirdisch schlecht, niemals machen! Schrecklich, einfach nur schrecklich. Ich bin keine Zicke oder super penibel... Ich reise viel um die Welt, zelte, wohne bei Familien, in einfachen Unterkünften. Aber so etwas von dreckig habe ich noch nie gesehen. Der Sessel hatte einen weißen Überbezug - mit braunen Bremsspuren. Dazu auf dem Teppich nur Flecken - das zugesagte Internet ist nur an der "Rezeption" empfangbar, man bekommt auch keinen Code, sondern darf nur einen QR-Code abscannen. Das funktiniert dann ja super mit Laptop. Das Bett war nicht gemacht, da befanden sich noch dunkle Haare vom Vorgänger. Als ich von der Rezeption (Internet) zurück kam und Licht machte, lebte der Boden. Ca. 3 - 5 cm große Tierchen, mehr als 10 rannten über meinen Boden. Die hinzu geholte Empfangsdame wollte eine mit einer Bürste erschlagen..... Also bestand ich auf einen Zimmerwechsel. Es ging hoch, vielleicht sicher vor Tieren. Im ersten Zimmer ging der Schlüssel schon gar nicht, im zweiten bekam die Empfangsdame die Klimaanlage nicht an. Im dritten Zimmer war dann alles okay - ich wollte ins Bett gehen, da kam die Dame, dass die Toilette nicht funktioniere. Hatte ich noch gar nicht ausprobiert. Ging aber wirklich kein Wasser. DAS war dann der Punkt, wo ich auf einem Anruf in einem anderen Hotel bestand. Die Antwort war nur, man könne dort anrufen, habe aber keine Nummer (naja, die hatte ich ja!) und eine Rückerstattung gäbe es auch nicht. War mir zu diesem Zeitpunkt egal. Nächster Tag 3 Mails, dass ich das Geld zurück bekomme...
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 25, 2024
My room was excellent, but the downside was having to go to the hot lobby for internet and there was no fridge in the room. Service was outstanding and the new owners are figuring out what works best for guests. Breakfast is not included as there is no restaurant, but right across the street is a shopping plaza with the best French bakery on the first floor. My pastries were as good as in France. There's plenty of other eating options in the plaza too, including pizza, chicken, burgers, and Japanese. Also in that plaza is an authentic Thai massage: 2 full hours for US $44! Thank you Dada, general manager, for your special treatment with me.

Services & Amenities

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Transportation
Front Desk Services
Languages Spoken
Activities
Public Areas
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

If you will arrive outside of check-in hours, contact the property in advance.At the same time, please provide proof of identification, your check-in time

Child Policies
Children 6 year old and over are permitted to stay in some room types at this hotel
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
Breakfast not provided.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Number of Rooms: 65
With a stay at Crystal Palace Hotel in Port Vila, you'll be a 1-minute walk from Tana Russet Plaza and 7 minutes by foot from Georges Pompidou Building. This hotel is 0.4 mi (0.7 km) from Sacré Coeur Cathedral and 0.5 mi (0.8 km) from Porte du Ciel.

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a fireplace in the lobby.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Make yourself at home in one of the 42 guestrooms, featuring kitchens. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and irons/ironing boards.

Frequently Asked Questions

What is the cancellation policy for Crystal Palace Hotel?

The cancellation policy for Crystal Palace Hotel varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Crystal Palace Hotel?

Standard check-in time at Crystal Palace Hotel is 14:00 and check-out time is 12:00.

Does Crystal Palace Hotel provide breakfast?

No, Crystal Palace Hotel doesn't provide breakfast.

Can I bring my pet inside the Crystal Palace Hotel?

As much as we love pets, unfortunately, we are unable to accommodate them in Crystal Palace Hotel.

How far is the Crystal Palace Hotel from the closest airport?

The closest airport is Bauerfield International Airport, and it is about 9 mins from hotel by car (4.5 km).

Is airport shuttle service offered by Crystal Palace Hotel ?

Yes, at Crystal Palace Hotel, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportBauerfield International Airport
Distance to Airport4.46KM
Hotel Star Rating2