MG Cocomo Resort Vanuatu

Excellent Stay! Absolutely an incredible stay. I stayed in one of their waterfront villas, and it was amazing! Great shower, a jacuzzi, kitchen, even a washer and dryer! All in all the best place to stay in Port Vila

Staff were lovely. The resort is run down and nothing like what was advertised. No TVs worked, no bathrobes, no beach, spa was unusable, toiletries, bottled water, tea and coffee was not restocked, bins not emptied, ant trails and cockroaches, loud music and yelling from across the lagoon, holes in walls with wires hanging out, broken or missing light bulbs and major plumbing problems. The toilet backed up through the shower drain, no maintenance man available. Two days later our villa was flooded with raw sewage. Belongings that were not soak in sewage smelt like sewage. Chinese man, Alex, was just going to mop the floors. We were eventually moved, twice, first villa had cockroaches in the fridge and same plumbing problems, second move was to a mould apartment with an unusable shower. We slept in the clothes we were wearing as our belongings were scattered between three villas and the resort laundry. Management was unsympathetic and unhelpful and we were offered a free meal. Our belongings were washed and given a full refund after constant complaining. The swipe cards also opened other apartments. Four rooms was the most we seen occupied at any one time. Why can this resort advertise what they are not offering? Going through previous reviews it has been like this for quiet awhile. Shame on the booking agents.

We had the deluded waterfront villa. It was really lovely, sitting in the deck overlooking water was just beautiful, we could see starfish and sea cucumbers in the crystal clear water of the lagoon. Only downside was no signal for TV, maintenance changed the TV as everything was in Chinese, but still no signal. Only a minor hiccup as we were on holiday, not there to watch TV. Fully self co tai ed with washing Mach and dryer, instructions again in Chinese but I worked it out. Air conditioner worked perfectly, and the spa batch was lovely and relaxing. Rosie on front desk was very helpful and friendly like all the staff in the restaurant etc. breakfast daily included was a bonus and looked forward to it each mornjng. Another bonus supermarket right next door selling everything including wine and beer. We loved staying there as on reading some of the reviews we were feeling a bit reluctant to stay there, but on our own experience we highly recommend staying here, and for the price we paid it was very reasonable.

Great place to Chill Great location and very friendly staff.

Nice rooms and good outlook. Pool area needs some work. No a single sun lounger available by the pool or beach area which was a huge let down.

Simply perfect The place is really beautiful! We stayed in the waterfront villa for 5 nights and it was simply perfect! The staff is very friendly and helpful, always smiling and kind! The restaurant is really cool and the food is tasty! Would totally come back another time for sure!