Ramada Resort by Wyndham Port Douglas

Had a lovely stay at the Ramada resort, the staff were friendly from the moment I arrived to when I left, the room was super clean and the restaurant was lovely. Would highly recommend and will definitely be visiting again.

Rebecca was such a pleasure to deal with, she provided so many amazing recommendations of things to do and places to see! She made our stay so seamless and easy and was always only too happy to help, with no stone left unturned! She’s an incredible asset to Ramada and we will definitely be back hopefully!

Recently stayed here for work purposes. The reception staff were extremely accommodating upon contact to book in last moment over the phone. I ended up staying two evenings over separate weeks. Both rooms were clean and modern along with decent mattresses looking newly refurbished. Bathrooms were slightly outdated and barely any hot water. No double wall power outlets beside the beds and so I had to unplug a bedside table. The grounds are extremely well maintained. Customer service from the front desk staff was exceptional being that I was checking in on the go whilst trying to work. Didn’t check out any other facilities as we’re extremely short stays.

This is one of my multiple stays I've had at this resort and I continue to love it! I will start off by mentioning that the front of house staff are excellent and super friendly! I would like to commend Rebecca for her amazing, diligent and best in class service and no matter how busy Rebecca is, she is willing to go out of her way to answer any questions you may have. I would like to also commend Maria for her help in the check in process and her help in answering queries during the busy times. Housekeeping and maintenance do a great job on the keeping the rooms clean, tidy and maintained. I've never had an issue with the cleanliness of the rooms after check-in. The bar and restaurant staff at 316 Bar and Bistro do an sensational job on providing awesome service and cooking up good food! They just issued a new menu so definitely worth a visit to this restaurant! Both supervisors Ashleigh and Paul are amazing, diligent and are willing to go far and beyond in ensuring that they are providing the best service and ensuring that everyone is satisfied with their food and drinks! Glenn does an amazing job too! I consider everyone who works at this resort my second family and I look forward in continuing to stay at the resort whenever I come to Port Douglas. I wouldn't go anywhere else.