By the Sea Port Douglas

Excellent place for stay! Super friendly and generous staff especially Elaine at the front. The moment we checked in she was so helpful and very respectful in communication. This is like home feeling and advertisement doesn’t elaborate everything.. it’s beyond that comfort. Only thing was noise due to building at back property and clearly communicated.. it didn’t affect us as at all as Saturday we were mostly out exploring and late afternoon onwards till Monday.. full comfort. Peeps on going project will be finished soon.. highly recommend as close to beaches… and proime location. We had awesome view on our window. Thanks Team, see you again next with my family. Thank you for your service.

Location is perfect close to all the restaurants on Macrossan St. Room is clean and has all the amenities we need. Hosts are friendly and we actually locked ourselves out on our first night and hosts answered our call quickly to sort it out. Highly recommended.

We were warned in advance that there may be “some noise” from a development that is underway at the rear of the property and that we should consider cancelling if we intended to spend most of the day on the balcony, albeit many guests hadn’t even noticed that works were underway. The reality was that the area immediately behind our room was a full-on construction site, with the partially built properties towering over our apartment. The reception staff were lovely and the room great but construction work started at 6:30am and the construction workers could see directly into our room. There is no way that we could stay and, whilst the reception staff were very understanding, the manager refused to give us any refund, citing their T&C. As I say, we were told that there may be some disruption but they massively underplayed the extent of the works, it was literally like trying to sleep in the middle of a construction site. If they had sent photos or been honest, we would have cancelled - the photo on their website bears no resemblance to the current situation. The photo was taken from inside our room at 7am on the first morning. I have a video but it’s too long to upload

What a wonderful place to visit, Location fantastic. everything you need is under the one roof. The pool, the bikes , blow up pool toys, WiFi, pool towels all for free. We came down for a wedding we had room 23 which had a bedroom and bathroom upstairs and one down stairs,which was great for my adult child and his partner .The rooms were well equipped.

This is the most amazing place. Close to everything; shops, restaurants, beach. The rooms are bright, clean and staff are the best. Highly recommend. We have been coming for years now, except Covid time, and will continue to book here.

What a wonderful place! Close to the beach and Macrossan St. Great for families. Lovely helpful staff. And so many things you can borrow for your day at the beach! From chairs, inflatable beach toys, coolers and books