Holiday Inn Port Arthur - Park Central by IHG

Location and Accessibility: The hotel is conveniently located near Tia Juanita restaurant and major highways, offering easy access to local attractions and transportation. Guests appreciated the proximity to dining options and the ample free parking available on-site.

The room we booked with a king bed they didn’t have available when we arrived . They put us in a room with double beds in a so called suite which is a room with double beds another room connected with basically a couch, fridge . Not appealing . Pillows and bed horrible… sketchy. Never again!

This hotel stinks like musty wet feet, has a dirty pool, and rude front desk people. I got here and my room was very moist and the floor was wet. So, I called the front desk and no one answered so I had to go down to speak to them. When I got there the guy was sitting next to the phone and I guess just decided to ignore my calls. I asked for new sheets because mine were wet and he responded with an attitude that he couldn’t give me new sheets until the next day. Then I ask him to call my friends room and he reached for the phone to call and let it ring for a few seconds before I saw him hang up the phone and tell me that the phone wasn’t working. I then complained that the room was moist and he wrote something down on a piece of random ripped paper he found on the desk and also wrote down my room number and name. I had to go down to complain again just for him to give me a new room that didn’t smell like mildew and that had an actual working shower. 0/10 rating NEVER stay here!