Guest User
August 10, 2023
Lured by beautiful photos, good ratings and good comments, we book for 3 nights, to enjoy a romantic stay, in a cozy and comfortable place. 3 stars, more than 150 euros per night, our requirements are (legitimately) to have a comfortable and clean room. When we arrive, the first impression is good: a magnificent building, a smiling and warm receptionist who gives us the key to our room 33. And then we are amazed. We enter the bedroom to discover an overloaded 1950s tapestry. Large black stains on the tapestry. A tiny room. You can barely get around the bed because it's so small. The bathroom, even worse: broken tiles, MOLD on the shower curtain. We are far from the photos that sell dreams on the hotel website... We take it upon ourselves, a little disillusioned and in denial, convincing ourselves that it is not so bad. Then after a night of barely sleeping, too busy ruminating about the state of our “little romantic room”, we are woken up at 8:30 by the ballet of maintenance agents entering, leaving, talking to each other at the walkie talkie, vacuuming: they do their job, of course, but 0 soundproofing, with each door that opens, we have the impression that they are entering our room. We have the impression that they are vacuuming our ears (at 8:30 in the morning, on VACATION, isn't that a bit aberrant?). It's too much, we go down to reception to cancel our other two nights, explaining our mishaps to the receptionist (always so smiling and pleasant, unlike the owner who only took refuge behind excuses, Covid etc: sorry ma'am, but in a 3 star hotel, Covid or not, it is UNACCEPTABLE to have to shower with a MOLDY shower curtain (photos to support.)) The receptionist offers us our drinks from the bar the day before and offers to treat us to breakfast, but we have had enough and hurry to leave this place. For the record, we found a hotel nearby to finish our stay, a room twice as large, NICKELLE, and almost half the price.
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