Grand Hotel Kronenhof

Our stay at the Kronenhof was nothing short of exceptional! From the moment we arrived, we were greeted with warm hospitality and a level of service that truly sets this hotel apart. The historic charm of the building, combined with modern luxury, creates a unique and elegant atmosphere. One of the absolute highlights was the spa, simply stunning! The panoramic pool, saunas, and relaxation areas were the perfect way to unwind after a day of skiing. But the BEST asset of the hotel is undoubtedly its people. From Angel, Andrea, and Daniel in the Concierge Team to Sebastian at the Front Desk, Valentina in Reservations, and the incredible Housekeeping, Spa, and Restaurant teams; every single person has been exceptionally helpful and welcoming. Overall, an unforgettable experience! If you're looking for a luxurious yet welcoming retreat in the Swiss Alps, Grand Hotel Kronenhof is the place to be. We can’t wait to return!

This is a gorgeous and stately hotel, in the style of the grand dames of hotels in old Europe. The building is beautiful inside and outside and worth a visit. After having stayed in many wonderful properties in Switzerland we just found this a hard place to fall in love with. Our room was in the older part of the hotel and felt poorly laid out making the ample space feel cramped. The room is long rectangular with the bed on one end and an oddly placed sitting area on the other end. It did not feel cozy. The staff was generally helpful but we did not feel the personal touch that we experienced at other fine hotels in Switzerland. At some point it was hard to get service in the bar because three of staff all stood around chatting by the bar with a friend. Positive points: the free shuttle service to and from the train station is very appreciated. There are beautiful walks near the hotel that take you up the side of the mountain so that you get an amazing view of the surrounding