Days Inn by Wyndham Pontoon Beach

I had a very easy check in. Very nice professional gentleman at the front desk! Furniture needs updated pretty badly.

There was holes in the walls the door had to be slammed in order for it to be locked the blankets smelled bad the pool water was green looking and smelled horrible it was just horrible

Days inn pontoon beach Illinois worst hotel I planned spring vacation for my family on March 9 to March 11 2025. 2 rooms and extended the 2 rooms for March 11 to 12 at Days Inn Pontoon Beach Illinois. When I first booked in with my family I noticed over 30 illegal immigrants drinking beer in the pool area and dozens of beer bottles on the floor. I ask the attendant about it and he said it’s not a problem. So I checked on in, not knowing what I was going to encounter. It was late so the next day I didn’t want to stay there anymore because there where cigarette burn holes in the linens, stains on walls, brown rust water, people fighting and I was afraid to stay because I had my children. So the next day I canceled the rest of my stay which my canceled was March 10, 11, 12 but they refused to refund me and I payed a 100 deposit and they refused to reimburse me my deposit. I have a 2 year old and I refused to stay at a hotel where illegal immigrants are drinking all times of the night, people fighting and doing *****. Days Inn Pontoon Beach Illinois is the worst hotel I’ve ever booked. I had to book another 2 hotels in which I had to spend 400 dollars. Days Inn Pontoon Beach Granite Illinois. This hotel needs to be investigated because they have illegal immigrants living out the rooms and it is a health department violation. It is unfair how they not reimburse you for rooms you didn’t stay in. This hotel has so many health department violation and needs to be investigated.

There was no cable when I checked into my hotel. One of the only amenities that's offered here.

It was cheap so I took it. Next time I'll spend the extra $20-$30. Did not feel confident in the security of the property. I also felt a little hesitant in the crowd they seemed to be serving. No coffee in the rooms, and the coffee in the lobby was disgusting. Not very clean or updated. Location was not horrible. I was annoyed that I paid with a credit card and they still required me to pay a $50 "deposit" that was finally credited back to my debit card 5 days later. It's a bed to sleep in. Refrigerator was horribly loud in our room. Would probably not recommend to family and friends.

ok for charges and location