Hotels near Cantinho Etnografico, Ponta Delgada

Very clean hotel. The room (room 120) was also very clean and spacious with a very comfortable bed. The breakfast they had was decent with good choices so not to eating the same thing each day. The bakery next store was a great place to grab a ham and cheese if you wanted a lunch later in the day while on the go. The staff were very friendly and helpful. We would absolutely stay here again.

The hotel does not have a lobby and just went in feels like a big car shop. However, the process of entering the room and after entering the room, it feels very good. The owner of the house decorated and decorated the house very tastefully. The hotel is right in the city center, you can walk on the pedestrian street and the beach, and there are Chinese restaurants and Chinese city shops not far away. Maybe it is the peak season, I feel that the room price is a bit expensive, it is estimated that it is suitable when the off-season! This is the paradise of hydrangeas, the streets are covered with hydrangea petals.

This is a great hotel in the centre of everything. I would class it as a boutique hotel with a lot of character including an open landing with seating area and library. I used the top pool area quite a bit in the mornings and it was generally quiet. The gym is there too and was being upgraded with new equipment when I was there. Breakfast was the usual tasty fair and a good way to set up the day. I also ate there twice in the evening and really enjoyed the food both times. The restaurant always seemed to be busy in the evenings and was part of the food tasting tour but I didn't need to book in advance. The staff were also great, from helping me fix my safe to generally looking after my needs and ensuring I was ok. As a slight aside, they do a couple of things differently to other hotels which I found refreshing as they cut out seemingly unnecessary admin. They didn't need my credit card on check in but I was still able to charge to the room. Also, pool towels were available anytime from reception with no need for deposits, etc and two drop off points for returning them. On a final point, I emailed them in the spring before my trip and asked if I could have a room with a balcony overlooking the public garden and they managed to sort that out for me. It was great leaving the doors/windows open and/or sitting on the balcony at different times during the day just to chill for a bit as the room sometimes got a little warm/humid.

The room was good and made better with view to old fort and dock. The staff were very helpful and friendly and the bar area was welcoming and useful as I had a late check in. All the above was undone by a sub- standard breakfast, surprisingly because Portuguese usually excel in this area- the toaster malfunctioned daily, the cordial was so watered down, simple water would have been better, the homemade pastéis de nata were an embarrassment. The hotel was full of French and other European guests and I’m sorry we showed them such low standards. On the positive side: the location is very convenient.

The location is good, quite central and the service was good. The breakfast could be improved in terms of the amount of elements to put in the bread, which they gave us was insufficient for two people and the breakfast cereals should have been something like oatmeal and granola instead of achapic and estrelitas. Overall I think it has good quality for the price.

Albergo lontano dal centro del paese di Capelas, raggiungibile a piedi attraverso una panoramica strada sterrata (priva di illuminazione pubblica, e quindi non percorribile dopo il tramonto), oppure rasentando i muretti in pietra lungo una strada carrozzabile dove le vetture sfrecciano veloci… L’albergo offre alcune attività, per chi desidera godere appieno di una vacanza rilassante, come ad esempio una piscina esterna circondata da molti lettini a disposizione degli ospiti, palestra interna dotata di numerosi attrezzi, una piscina interna, ed una sala giochi con tavoli per giocare a carte o a dama, con anche un tavolo da biliardo (a seconda dell’attività scelta in sala giochi, ci potrebbero essere costi da dover regolare in reception / si veda descrizione foto). Sono a disposizione degli ospiti, gratuitamente, degli ampi teli di spugna da utilizzare in piscina. Nelle camere, a disposizione gratuita ci sono bottiglie d’acqua, bollitore e bustine di tisane e zucchero. Ci sono anche cialde di caffè Nespresso, a pagamento extra di 0,75€ cadauna. L’albergo ha un’anima “green”: oltre a proporre agli ospiti un cambio non quotidiano della biancheria da bagno (che, comunque, viene effettuata se richiesto), premia coloro che non necessitino di far rassettare ogni giorno la camera da letto ed il bagno, con un voucher del valore di 3,00 Eur da utilizzare al bar dell’albergo o per le bevande ai pasti in ristorante. Se si preferisce una pulizia quotidiana, bisogna dirlo in reception ogni giorno entro le ore 12.00 (ed in questo caso si “perde” il voucher). In caso contrario, la camera non viene rassettata, e alla sera si può chiedere il voucher il cui valore può essere scalato immediatamente dalla consumazione di bevande al pasto, da regolare con pagamento diretto o con addebito alla camera. Le stanze sono ampie, dotate di balcone, con pavimento in listelli “simil-legno” (no moquette). Letti ampi e con materassi ergonomicamente rigidi al punto giusto. Poche prese a muro per ricaricare, contemporaneamente, telefoni mobili e p.c. od altri dispositivi elettronici. Rete Wifi gratuita a disposizione degli ospiti, ma priva di password di sicurezza. Per chi si sposta in automobile, l’albergo dispone di due piazzali di parcheggio, interni alla struttura ma scoperti (parcheggio non interrato). Colazione e cena a buffet: ampia scelta di piatti, ben curati, e variati tutti i giorni. Servizio attento e non assillante del personale di sala che libera il tavolo dalle stoviglie usate. Personale di reception cortese, che parla anche inglese. E’ un albergo nel quale ci siamo trovati bene e che consigliamo.

The scenery is good, a bit biased, eating is very inconvenient, the hotel restaurant is not bad. With the children to go, there is no extra bed, I received a breakfast fee of 12 euros, the facilities and breakfast of this five-star hotel is really flattering, the domestic three or four stars level, breakfast is too bad

This apart-hotel complex is absolutely beautiful, flowering bushes everywhere with a lovely scent. Our apartment was large and airy and had a great private terrace on the first floor (2nd floor if you’re North American). It really was a home from home with a full dining area with table and chairs and lounge area with sofa, soft rug and tv. The main double bedroom was upstairs with an anteroom having a sofa/pull out bed for children or guests 3&4. Lots of storage in the bedroom but there was a distinct lack of hangers in the wardrobe but loads of drawer space. The kitchen is adequate enough for simple meals (no oven) with a twin hob and microwave, kettle and toaster, and a selection of pots and pans. We managed really well. The hotel provides breakfast 8am - 10am if you want it at 12euros per person. We didn’t try this option. Housekeeping are amazing and come every day! Everything is clean and beds are made. Towels can be changed daily if you like. For a self-catering holiday we found that a lot was provided in the apartment for us: washing up liquid, washing up sponge, washing up cloth and a tea towel. These are replenished and changed as needed. There is also toilet roll, shower gel and hand wash provided in the bathroom which was lovely - again, replenished when needed or on request. The complex gardens are beautiful and well-tended. The pool looked lovely and well-cared for, however we didn’t try it out. There seems to be a hot tub in a wooden building off the pool area - we took a look but it was grubby and the water had floating debris. I’m sure they would have sorted it out if we had asked, but we were out and about discovering the island every day. You definitely need to hire a car for the duration of your stay here as there isn’t any bus route nearby and taxis would be very expensive to get around the island. HANDY TIP: If you’re picking up your hire car on landing at the airport and driving to Quinta da Santana - to get into the complex there is an electronic gate that requires a remote control. When you first arrive, drive past the big metal gate and find the next smaller (pedestrian) gate. Put the hazard lights on in the car and get out to ring the bell. This alerts reception who will come and open the gate for you or just give you a remote straight away so you can drive into the complex. We had a horrendous time of looking and looking and going around and around the roads trying to find the entrance!! We didn’t know about the need to ring the pedestrian gate bell (face palm!) The reception staff are lovely and very accommodating and speak English very well. I’m not sure what other languages they can speak. The area that Quinta da Santana is situated in is the one fly in the ointment….it seems really run down and the road they are situated on is all full of industrial buildings and commercial businesses. Further exploration within Santana uncovers the grubbier side of agricultural life with its local working class community.

We stayed 5 nights in this hotel. Let's go one by one. Room: There was not exhaust system in the toilet. The smell of the sheets was awful since the very first day. The design was nice. Cleaning service was a joke... We had to ask up to three times for making up the room... Every day was a drama knowing when it was going to be done. Breakfast: A 5 star hotel does not deserve such a bad breakfast. Orange juice was not even fresh. Spanish Ham was awful(really low quality and bakery... just speechless) Restaurant: Extremely short variety of dishes. Again, not at expected level of 5 star hotel. Facilities: There were many rooms yet to be finished and not completely built. Surroundings are really ugly.... Additional comments: We saw many couples&families who had a booking in the frontdesk with no room available... Hotel was offering other room in other hotels at 17km!! We went to play to the pool (billiard) and there was a leakage on the ceiling... A new hotel with leakage??? Summarizing, the best of this hotel was the staff ...Poor them, trying to ”extinguish” all the fires caused by the hotel & hotel management. Specially front desk staff: Thx for doing your best! I provide 3/5 star coz I want to believe that they will fix all this issues in a short time and it will be good by then.