Av. el Castillo, 115, Ponferrada, Castile and Leon, 24401, Spain
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With a stay at El Castillo in Ponferrada, you'll be within a 5-minute walk of Museo de la Radio and Basilica de la Encina. This hotel is 0.7 mi (1.1 km) from Museo del Bierzo and 0.7 mi (1.1 km) from Castillo de los Templarios.Show More
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Amenities
Golf course
Private parking
24-hour front desk
Bar
Restaurant
Conference room
Multi-function room
Wake-up call
All Amenities
Property Description
With a stay at El Castillo in Ponferrada, you'll be within a 5-minute walk of Museo de la Radio and Basilica de la Encina. This hotel is 0.7 mi (1.1 km) from Museo del Bierzo and 0.7 mi (1.1 km) from Castillo de los Templarios.
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4.1/5
Very Good
Cleanliness4.1
Amenities4.1
Location4.1
Service4.1
All 32 Reviews
Surroundings
Train: Estación de Ferrocarril de Ponferrada
(1.3 km)
Landmarks: Castillo de los Templarios
(160m)
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Rooms
Guest Reviews
Services & Amenities
Policies
Suite with Spa Bath
1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Room Details
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5
Double Room
2 Single bed or 1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Room Details
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1
Single Room
1 Queen bed or 1 Single bed
Non-smoking
Air conditioning
Private bathroom
Towels
Wardrobe
Room Details
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Triple Room
3 Single bed
Non-smoking
Air conditioning
Private bathroom
Towels
Private toilet
Room Details
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Guest Reviews
4.1/5
Very Good
32 reviews
Verified Reviews
Cleanliness4.1
Amenities4.1
Location4.1
Service4.1
Average for similar properties in Ponferrada
Most Mentioned
AI Summary
The rooms are spacious, clean, and comfortable with good amenities. Guests praise the excellent service and convenient location near the castle and historic center. However, there are no significant disadvantages mentioned.
Guest User
December 1, 2024
Ubicación inmejorable, buen trato, buena limpieza
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Guest User
January 12, 2025
Peor imposible: al llegar avisamos k la calefacción no funcionaba; cuando volvimos por la noche seguía sin funcionar pero la trabajadora de la tarde dejó el recado a la de la noche de que no era verdad....increíble....ni nos habían dejado mantas y la habitación helada... nos habían dicho que nos cambiarían de habitación y después no nos dejaron....horrible
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Amanda
January 6, 2025
Convenient and cheerful!!!
The hotel is ideally located from the old city center and castle. The staff was cheerful and very helpful. The entire hotel is spotlessly clean and well maintained. It’s very convenient and affordable. The beds are very hard.
John
October 26, 2024
Excellent location beside the castle and restaurants. Very pleasant staff
Raymundo
October 13, 2024
El personal del restaurant puede mejorar su actitud de servicios al recibir al cliente
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Edward
May 17, 2022
Very nice, but way too hot for me
Nice people, nice room, but air conditioning didn’t work and my room was like an oven. I could not sleep. Breakfast was meagre a coffee, a juice and a croissant but it only cost 4.70 euros. Everything was lovely, just a shame that the roasting room spoilt the stay
Belén
May 24, 2024
Conveniente
Un hotel básico pero limpio y con buena ubicación.
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JAVIER
May 2, 2022
Estancia
Buena.
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Services & Amenities
Most Popular Amenities
Golf course
Off-site
Private parking
Additional charge
24-hour front desk
Bar
Restaurant
Conference room
Additional charge
Multi-function room
Wake-up call
Wi-Fi in public areas
Free
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, €9.50 (approx. PHP 590.09) Daily. Reservation needed.
Private parking
Additional charge
Front Desk Services
Safe at front desk
Wake-up call
24-hour front desk
Languages Spoken
Spanish
Food & Drink
Bar
Lobby bar
Health & Wellness
Golf course
Off-site
Public Areas
Elevator
Smoking area
Business Services
Conference room
Additional charge
Fax/copying service
Additional charge
Multi-function room
Safety & Security
CCTV in public areas
Fire extinguisher
Smoke detector
Intruder alarm
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 09:00–12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Cash
Property Description
Number of Rooms: 48
With a stay at El Castillo in Ponferrada, you'll be within a 5-minute walk of Museo de la Radio and Basilica de la Encina. This hotel is 0.7 mi (1.1 km) from Museo del Bierzo and 0.7 mi (1.1 km) from Castillo de los Templarios.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held on select days. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a safe deposit box at the front desk, and an elevator. Planning an event in Ponferrada? This hotel has 915 square feet (85 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 48 individually decorated guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What is the cancellation policy for Hotel El Castillo?
The cancellation policy for Hotel El Castillo varies depending on the type of room and booking conditions.
What are the check-in and check-out times at Hotel El Castillo?
Standard check-in time at Hotel El Castillo is 15:00-23:30 and check-out time is 12:00.
Does Hotel El Castillo provide breakfast?
Yes, Breakfast is offered at Hotel El Castillo. Breakfast option(s): Continental.
Can I bring my pet inside the Hotel El Castillo?
As much as we love pets, unfortunately, we are unable to accommodate them in Hotel El Castillo.