Guest User
November 17, 2024
I recently stayed at Lagoon Sarovar for two days, and it was honestly one of the worst hotel experiences I’ve ever had. For the price they charge, the standards here are shockingly low. 1. The place is advertised as clean and well-maintained, but the reality is completely different. The floors were sticky and dusty, the room reeked of damp, stagnant air, and the smell from the lotus pond wafted right into the room. To top it off, the AC was leaking, and we even got locked in because the door jammed. 2. The first day, there wasn’t even any hot water available. 3. The location is incredibly remote, and the resort’s transportation options are outrageously overpriced. 4. I paid around 30,000 rupees for just two days, but that doesn’t even cover half of their activities. It’s ridiculous. 5. The pool was filled with insects—sure, it’s near nature, but if there are that many bugs, the pool should be cleaned regularly. 6. The breakfast was subpar, to put it mildly, and the prices for lunch were absurd. To make matters worse, the tea served at breakfast had the thickest layer of malai on top. The least you could do is strain the chai before serving it. 7. They charge 1200 rupees for a 15-20 minute paddle boat ride for three people. Why even nickel-and-dime guests for that when we’re already paying such a premium? 8. There were no basic amenities like conditioner or face wash provided. Even budget hotels like OYO include these essentials, so how can a so-called luxury resort at this price point not provide them? This hotel desperately needs a complete overhaul. I’ve stayed at Marriott and Four Seasons properties before, and even at a fraction of the price, the experience was vastly superior. If you’re going to charge these kinds of rates, the least you could do is provide a level of comfort and luxury that justifies the price.