Ponce Plaza Hotel & Casino
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1 night
1 room, 2 adults, 0 children
All properties in Ponce
Ponce Plaza Hotel & Casino
163 Calle Reina Duarte, Ponce, 00731, Puerto Rico
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Amenities
Outdoor swimming pool
Casino
Gym
Private parking
24-hour front desk
Luggage storage
Bar
Karaoke
All amenities
Property Description
With a stay at Ponce Plaza Hotel & Casino, you'll be centrally located in Ponce, steps from Casa Armstrong-Poventud and Cathedral of Our Lady of Guadalupe. This casino hotel is 0.2 mi (0.3 km) from Parque de Bombas and 0.4 mi (0.7 km) from Teatro la Perla.
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8.7/10
Excellent location in the Plaza de las Delicias de Ponce. Construction noise since early morning.
All 105 reviews
Surroundings
Airport: Mercedita International Airport
(6.7 km)
Airport: Arecibo
(75.2 km)
Landmarks: Cathedral of our Lady of Guadaloupe
(<100m)
Landmarks: Plaza of Delights (Plaza de las Delicias)
(<100m)
Landmarks: Plaza Luis Muñoz Rivera
(<100m)
Landmarks: Catedral Nuestra Senora de la Guadalupe
(<100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

1
Standard Double Room with 2 Queen Beds
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
City view
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2
Junior Single Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
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10
Standard King Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
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10
Standard Room, 2 Double Beds
2 Double bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
Guest Reviews
8.7/10
Very Good
105 reviews

- Cleanliness8.8
- Amenities8.7
- Location8.8
- Service8.6
Average for similar properties in Ponce

Guest User
February 3, 2025
Best location for that area, and I'll guess the best hotel. We were in a junior suite, it was older style but nicely updated.
We ate in the wine room of the restaurant in the hotel, it was very good and reasonable compared to mainland US.
If back in the area, will stay there again.

dpb
November 9, 2023
Excellent location in the Plaza de las Delicias de Ponce. Construction noise since early morning.
Original TextTranslation provided by Google

Guest User
July 27, 2025

Disappointing Stay – Not What We Expected We stayed at Ponce Plaza Hotel for a week, and unfortunately, it was a very disappointing experience. The elevator was out of service the entire time, which made getting to and from our room incredibly frustrating—especially after long days of walking or carrying luggage. There was no clear communication about when it would be fixed, and no effort made to accommodate guests dealing with the inconvenience. On top of that, the staff was surprisingly unhelpful and, at times, outright rude. We encountered dismissive attitudes at the front desk, and even the gentleman working at the restaurant came across as annoyed when we had basic questions about the menu. This hotel has a lot of potential given its location, but the lack of hospitality and basic functionality really overshadowed everything else. We expected much better and, sadly, left feeling let down.

Guest User
July 17, 2025

Espectacular toda una aventura cuando tenga otro fin de semana libre volvemos, muy limpio,acogedor, excelente comida, recomendable al 100%
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Guest User
February 9, 2023

Checking lo realice temprano 3:00 pm, me toco la habitación 202, Horrible el olor a humedad tuve que comprar pinos de olor, la televisor un modelo viejo no prendio, la cama super incomoda de box spring, las paredes con el papel decorativo despegado, polvo en las esquinas, los enchufes en el baño dañados, la bañadera con saldo y lo peor no habia agua caliente, Lo unico el Lobby presioso, Lémond Courtyard que da aceso a la picina super bonito, el personal muy amable. El acensor, una experienza no apta para cardiacos cuando vas llegando al piso el acensor se detiene de momento y hece un ruido desgarrador, El estacionamiento sumamente pequeño. El desayuno cuando me siento le digo tengo un desayuno continental me pidio unas tarjetas tuve que regresar al area del cheking a solicitar las trajetas, para que me pudieran despachar el desayuno.
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Guest User
May 25, 2025

We enter the room and it is 70 F, so I find that we cannot directly control the thermostat. I call to ask that it be set to 78, but the highest (!!) possible is 72. We opened the balcony door to get it warmer (80), but were either hot or freezing all night. This is a complete no-go. We were on the first floor, above a very noisy street. The door/windows are single pane, so the noise was terrible. All rooms face this street, but a higher floor might improve this. The sheets feel like polyester. We thought the location would be nice: in the old city center. Unfortunately Ponce is now an abandoned wasteland (it lost 30% of the pop in the past 15 yrs). Avoid this hotel and avoid Ponce.

JOHANA
May 2, 2025

Hotel was amazing, however the sorrounding areas of the town, like the plaza and overall streets, were dirty, many homeless people, stray dogs and cats everywhere.

susannah
April 29, 2025

The staff was extremely polite and accommodating. Both Lola and melao were great

César A Salcedo
April 26, 2025

Excelente
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Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Casino
Gym
Private parking
Additional charge
24-hour front desk
Luggage storage
Bar
Karaoke
Conference room
Additional charge
Multi-function room
Wi-Fi in public areas
Free

Outdoor swimming pool

Gym

Bar

Conference room
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$10.00 (approx. PHP 581.75) Daily. Reservation not needed.
Private parking
Additional charge
Front Desk Services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Tour and ticket booking service
Languages Spoken
Spanish
Food & Drink
Bar
Convenience store/kiosk
Health & Wellness
Public baths
Gym
Activities
Karaoke
Casino
Public Areas
No smoking in public areas
Garden
ATM
Elevator
Vending machines
Cleaning Services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Facilities for Children
Children's meals available
Business Services
Multi-function room
Conference room
Additional charge
Fax/copying service
Additional charge
Accessibility
Handrails in hallways
Handrails on stairs
Accessible rooms available
Stair-free main entrance
Wheelchairs available
Safety & Security
First aid kit
Intruder alarm
Smoke detector
Fire extinguisher
CCTV in public areas
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleA la carte
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$100.00 (approx. PHP 5,817.47) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are allowed on requestAdditional charge
Fee: Contact the property for details
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2006
- Number of Rooms: 45
With a stay at Ponce Plaza Hotel & Casino, you'll be centrally located in Ponce, steps from Casa Armstrong-Poventud and Cathedral of Our Lady of Guadalupe. This casino hotel is 0.2 mi (0.3 km) from Parque de Bombas and 0.4 mi (0.7 km) from Teatro la Perla.
Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as an outdoor pool and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Stop by the hotel's restaurant, Melao, for lunch or brunch, or grab snacks at the coffee shop/cafe. Cooked-to-order breakfasts are available daily from 7:00 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 69 air-conditioned rooms featuring microwaves and LCD televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.
Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as an outdoor pool and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Stop by the hotel's restaurant, Melao, for lunch or brunch, or grab snacks at the coffee shop/cafe. Cooked-to-order breakfasts are available daily from 7:00 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 69 air-conditioned rooms featuring microwaves and LCD televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.
Frequently Asked Questions
What is the cancellation policy for Ponce Plaza Hotel & Casino?
The cancellation policy for Ponce Plaza Hotel & Casino varies depending on the type of room and booking conditions.What is the cancellation policy for Ponce Plaza Hotel & Casino?
What are the check-in and check-out times at Ponce Plaza Hotel & Casino?
Standard check-in time at Ponce Plaza Hotel & Casino is 16:00 and check-out time is 11:00.What are the check-in and check-out times at Ponce Plaza Hotel & Casino?
Can I bring my pet inside the Ponce Plaza Hotel & Casino?
Pets are allowed on request at Ponce Plaza Hotel & Casino. Charges may be applicable.Can I bring my pet inside the Ponce Plaza Hotel & Casino?
How far is the Ponce Plaza Hotel & Casino from the closest airport?
The closest airport is Mercedita International Airport, and it is about 15 mins from hotel by car (6.7 km).How far is the Ponce Plaza Hotel & Casino from the closest airport?
About This Property
Nearest Airport | Mercedita International Airport |
---|---|
Distance to Airport | 6.65KM |
Average Price From | PHP10409 |
Hotel Star Rating | 3 |