Anassa

Guests praise exceptional staff, cleanliness, and scenic views. The breakfast selection is diverse. The location provides panoramic views and access to a beautiful beach. The hotel has exceptional facilities.

I stayed at the Anasa Hotel recently and, while the property itself seemed promising, I had an extremely upsetting experience with one of the staff members that I feel obligated to share for the safety and awareness of other female travelers. During my stay, albeit short, I had a series of inappropriate encounters initiated by the night manager, a man named Eslam. On multiple occasions, his behavior made me feel deeply uncomfortable and unsafe. What began as overly familiar comments quickly escalated into unsolicited physical proximity and conversations that crossed boundaries. Despite my clear discomfort and attempts to disengage, the behavior continued. I did not want to make a report at the time, as I was with friends and it would just make my holiday time more negative. This experience not only disrupted what was meant to be a relaxing stay but also left me feeling vulnerable and distressed. Just because I was alone does not automatically make me available and willing. I’m sharing this so that other solo travelers, particularly women, can make informed decisions. I sincerely hope the hotel takes steps to ensure the safety and dignity of all its guests moving forward.

First off the hotel is beautifully situated and looks absolutely stunning. Lovely architecture with a picturesque backdrop. We enjoyed our stay at the hotel but it fell a little short of our expectations. The heated pools were absolutely lovely and never felt over crowded. A nice volume of music played in the background and there were always staff around to order drinks/food from. Not sure what was going on with the ordering system though as I don’t think I once received the correct bill. Watersports were plentiful if you wanted to ski, banana boat ride etc. which we did so. Our main gripe was the out dated rooms which lacked any warmth. A great big tv thrown on a side board in an awkward position. The beds looked at though they just had the duvet inner laid across them - no effort to make them look even the slightest bit appealing. These are the kind of rooms my late grandparents liked especially the bathroom which had a toilet with a phone on the wall and a bidet, just to highlight how outdated they are. Honestly the rooms were so disappointing and not in the slightest bit 5 star. We only ate at Helios restaurant and insisted on eating outside despite the weather as the interior is absolutely awful! Lacking any warmth or atmosphere despite a lady playing REM & Coldplay tunes on the Harp…again my late grandparents would have been at home here. Maybe I’ll feel more comfortable at this hotel when I’m post 60, but as a late 40’s couple with an 11 year old it lacked soul. All of the staff we interacted with were extremely pleasant. On requesting a late check out we were given a very definite “no” which was frustrating given the hotel seemed half empty, but understand another “conference” was checking in.