Premier Inn Eastbourne (Polegate)

Staff at reception were friendly, room was perfectly clean. Room would benefit from air con but a fan had been provided that was adequate. Breakfast was really good and staff again friendly.

Simple and efficient hotel. Clean but needs a little TLC. Although there is a renovation happening the disruption is limited between 10-6pm. The staff are friendly although strangely they insist on you making a reservation for dinner and the space isn’t busy. The soap dispenser in my room is rusty which was weird. But the room is big enough and fairly comfortable.

Stayed at many premier inns including this one before this latest visit. Have to say it was a little disappointing. I really don't underatand why they are giving preference to building a new annexe rather than concentrating first on updating existing rooms. This has to be the worst room experience we have had at premier inn. Table lamp not working, matress on bed in need of replacement, sheet on bed not big enough, lid on bin in bathroom did not close down. Also at breakfast on the first morning the milk at the tea/cofee machine appeared to be off because we had white lumps floating about on top of the tea.

Staff were all fab as all the premier inn I've stayed at nothing wrong with people who work there Room same as normal bit dated But it's the new restaurant they look nice it's just the menu is shocking nothing decent on it my company use premier inn i have to have the meal deal that they pay for and I normal pay a bit extra for the upgrades there's no meat on the menu so no mix grill But there are a few premier inn have done this conversation with a small restaurant in the hotels because beefeater has closed but they seriously need to look at the menu it's shocking I've used shocking instead of what I wanted to put

This is a reasonably priced hotel in an uninspiring location, with good parking, quiet and reasonable rooms and decent food (dinner and breakfast deal was good value and breakfast in particular was good). Staff were friendly and helpful. On the negative side, the standard wifi is very slow, the rooms could be described as basic (no tissues, limited storage, seating, no telephone to reception). Most annoyingly the hotel is hidden away in a dip in Polegate Services. The image on the website gives the impression that it will be easily identified but on arriving at the satnav location it cannot be seen. Some better directions would be appreciated

We have stayed here before as its an ideal central location for visiting the coastal area. In fairness the hotel is undergoing refurbishment and the general ambience is of a building site outside The room itself was up to the usual standard. Clean, comfortable with a nice powerful shower and bath. Wifi was hit and miss but ok for casual use. Parking was free once you logged on. The restaurant was also a work in progress. Scruffy carpet, very few for dinner and annoying music. Very limited menu but in fairness the food was ok, usual chain fare. Breakfast was a little livelier and again no complaints about the standard of the food. The staff were friendly and helpful. Overall if you just want a decent room for the night it's ok. Hopefully things will be back to normal soon. Again in respect of the restaurant wait until the refurbishment is over.