Tuki Resort Pokhara

Good value. Easy walk to lakeside. Quiet because not in more populated area. Low water pressure in shower.

I want to inform the hotel manager or owner about my recent experience at your establishment. Our family group booked three rooms on March 21, 2025. While the check-in process was impressive, we had a very unpleasant experience that night. We were kept awake all night by loud people in the garden below. There were two Nepali men and two foreign girls who appeared to be drunk, talking and laughing loudly and playing music from their phones. I went to the reception around 4 am to complain, and Mr. …, the night in-charge, simply replied, "This is how it is, sir." When I inquired if they were hotel guests, I was told, "No, they are just outsiders who came for drinks at midnight." I was dissatisfied with his attitude and response, so I decided to speak with the manager in the morning. We chose to check out early and went to the reception around 7 am, requested the manager, and explained everything while settling our bills. The manager did not handle the situation appropriately and didn’t even apologize. Instead of seeking more details about my dissatisfaction, he seemed to disregard it, which was very disappointing. I felt that the staff lacked the necessary knowledge and training, which needs to be addressed immediately, including the front office manager, or else you risk losing guests and business. I wouldn’t recommend anyone stay at Tuki Resort; there are many better hotels in Pokhara that provide excellent hospitality. Hari Acharya Kathmandu

I booked the hotel room nearly 30-40 minutes before checking in. After reaching the hotel with all my luggage at 5pm appox. I have denied for a room, hotel staff told me that they are already booked & have no room for me. They checked my receipt and matched with their log and refuse to accommodate me. I call customer care, they told me that they will get back to me in an hour or so. I had no choice but to wait. After 15 -20 minutes a hotel staff owner told me that, they have my booking details from agoda And if i agree they will shift me to some other hotel nearby. Having no choice and being tired of 2 days of trekking and travel i moved into the other option they gave me. After 2 hours or so i received call from the customer care. They offered me to move to some 3rd property. Which i refused as i was already drained and not in conditions to pack and move. I don't know what happened whose fault was there.

Resort best location Warm and Welcoming Atmosphere "From the moment we walked in, we were greeted with warm smiles and genuine hospitality. The entire team made us feel like valued guests, not just another reservation. Their warmth truly made our stay feel like a home away from home feel good