Hotel Himalayan Inn

Great Experience. One of the best hotel to Stay. Convenient location & close to city.

Altogether, the location is good. Just near Fewa Lake. But we have faced a terrible experience after checking in the first day. The room was very ordinary in nature. Late at night, when we tried to switch on TV to Watch World Cup Match, the TV was not working. Called the room service, and the Room Service Boy in our utter surprise, told us that TV will not work in this room as the room is under the "ordinary" category. Then i checked in the details of booking in the Trip.com App and found that I paid for the Deluxe 3 beaded room with all amenities. But at that time, it was too late to knock the management.I raised the issue with the Trip.com Executive. After hearing all my issues, the executive assured me to fix up the issue by the next morning. The next Morning when we talked with the Hotel Reception desk regarding our issue, the Guy sitting there simply tried to ignore our concern by putting some obnoxious excuses. His lame excuse was, " The amount we received from Trip.com was actually for our ordinary room category. So we gave you that room". It was just unthinkable for me. I argued, the amount is not an issue for me. I booked the room after checking out all the amenities and Trip.com offered me the price. And you have to provide me with the room which I booked . I don't want to hear about other issues. It is up to you and Trip.com to settle it down. After so much argument, ultimately Hotel management agreed to shift us to a Deluxe Room. And in the Afternoon, we were able to shift in the room. I am a frequent traveler, and book Hotel Rooms on Apps like Trip.com. But I have never faced such an issue in the past. It is indeed an unpleasant experience of mine in Nepal..I would suggest Trip.com to fix such issues with the properties so that travelers like us will not face such problems in future. Other than this, the Hotels Restaurant service is also pathetic.The food quality is pathetic to say the least. But they charge a high price on menus. I would suggest travelers, to enquire twice before booking on such hotels in Nepal.

Hotel charged extra 1000/- npr from me to stay they told me it's not booked They also told me who are mmt

The Hotel is at walking distance to Phewa lake and located in close proximity for shopping . However there is no provision for Bed Tea as no hot kettle provided in the room . The hot water outlets in bathroom is only for shower and the taps discharged cold water . This restricted those who do not want to wet their hair . Limitation in finding veg food for breakfast

I wish I could give zero stars. This was hands down the worst accommodation I've ever encountered in Pokhara. The owners operate with complete dishonesty - first by bait-and-switching guests to a different, far inferior property that was absolutely filthy. The conditions were appalling: moldy bathrooms, stained bedding that clearly hadn't been changed, and a general sense of neglect throughout. When I complained, the owners promised a refund through Agoda but never followed through. Their next "solution" was to offer a phantom "better room" that mysteriously didn't exist. What pains me most is seeing other travelers trapped here, forced to eat in their unsanitary restaurant and sleep in those depressing rooms. The entire place reeks of poor maintenance and deception. Save yourself the trouble - there are hundreds of better options in Pokhara.