Guest User
January 28, 2024
I made a reservation for a premium room 3 weeks in advance for the purpose of traveling to Pocheon with my wife...and made a reservation a few days ago saying that my brother-in-law was also going, but when I checked in on the day of the trip and went to the room, my wife's room was spacious and nice, but our room was just a regular room??? The room is small and the interior is ordinary, but this is strange... I called the front desk and they said this is premium… I can't change the room as this is the only one. I can't choose the room... If this is the case, why would I go crazy and pay more for a premium room instead of booking a regular room? Don't ever make a premium reservation at this hotel 3 weeks in advance. Just saying that this room is premium means you should know that, but since you can compare it to my brother-in-law's, this is absolutely a regular room.. In the past, they said all special rooms were called special rooms on Christmas, so it feels like paying more to go to a regular room. This hotel is definitely... .Please only reserve standard rooms.
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