Travelodge Plymouth

Centrally located in Plymouth, the accommodation offers easy access to dining and entertainment. Guests appreciate the friendly and professional staff, as well as the clean, comfortable rooms with pleasant atmospheres.

Great stay thanks

Two weeks ago, I booked a room at the Plymouth Travelodge for a few employees of mine that were working in the area. Firstly, one of the employees is physically disabled and the front desk staff were not helpful at describing the specific type of accessibility available on site (I asked if there was a roll-in/step free shower for a wheelchair user and was told 'there is a shower'). It was only when I contacted the Travelodge general accessibility team that I received that answer. I ended up putting this employee up in a different local hotel, the Copthorne, who had an incredibly kind and helpful staff. Then, I heard from one of my employees that on her final night in the hotel a random man entered her room with his keycard (presumably intended for a different room) at 1am wearing only his underpants. This was a young women travelling alone, obviously utterly appalling, not to mention frightening. My employee immediately went to the reception staff where she was told 'it happens sometimes'. If you are looking for a room that will be private and secure - the one thing every hotel should guarantee - DO NOT stay here. I have been in conversation with Travelodge about this issue and have received hardly any sympathy nor a proper solution, this is a huge violation and breach of trust.