Popular Plymouth Charter Township 4-star Hotels

I stayed here the nights of June 15 and June 16 for a conference I was attending on site. I am a returning customer. Check in was a breeze, and my king bed room was clean and spacious for me staying there alone. I was impressed by the black towel marked ”makeup” in the bathroom; what a clever way to keep black mascara stains off white towels. I was not expecting housekeeping service during my stay, but was delighted to find the bed made and bathroom freshened up while i was at the conference. I at 5ive Restaurant on site both nights, simply because I was too lazy to drive anywhere else. Menu tends to be on the expensive side, but I was able to find reasonably priced items to suit my budget. They are understaffed, just like everywhere, but had no issues with ordering and getting my food. In fact, the chef served me one night, so you know they need staff. The bar was extremely busy, and so wasn't able to spend much time talking to bartender John, who remembers me each year I come.

Have stayed here many times and left positive reviews. Past few stays seemed to be on the decline. This stay started out by trying to traverse very icy parking lot only to discover room assigned to us was not made up. Evidently housekeeping signed off on it, but no one double checked it. Back to office still fighting treacherous ice conditions. Given another room, we didn't check it closely cuz hauling stuff in. We then realized fake hardwood floor had not been mopped, in what seemed like quite awhile. Very dirty, but we carry slippers with us, so we put them to use. Then we discovered lots of dark hair on a towel which we tossed in the tub. All said, beds were quite comfortable and sheets were clean. Again, our past 3 visits were not up to our expectations or their standards. Desk staff didn't seem to be on the friendly side either. Unfortunately, I think we will find another hotel for future visits