Motel 6 Pleasanton, CA

Love this motel so much its quit

we didnt like anything about the stay there were people fighting all night chairs were broken refrigerator didn't work,no coffee machine. it was horrible. never to stay in a motel 6 ever in my life again

Nice staff and clean facility

My stay at the Pleasanton Motel 6 unfortunately was not at the level I thought it would or should be and expected a little better. Some issues quickly came up and were not addressed. It seemed the staff at the front were not fully or completely trained or just didn’t know how to address an issue as cordial and friendly as they generally were. It seems management and not its, or their, job in making sure all issues or concerns were addressed and taken care of to the level of any stay property or service business. Something has been let go for some reason. To someone yelling out and using expletives outside their door to another renter smoking ********* outside of his door downwind from me to the phone inside my room incapable of calling the front desk including no hot shower because of a boiler problem, these are some of the issues that i experienced and that were not addressed or resolved in some way as you would expect them to be. The staff needs help in making their jobs more professional and helpful to customers and more helpful to them as to not have to experience unhappy or unsatisfied customers. It’s a disservice to them and their work day and they deserve better and should be done right by. To not do so is a commentary on management and a sure sign management is not doing their job, which all in all all falls on them. Help the workers. Again, they deserve it and better.

Well I paid for the room in advance then when I got there they gave me a room that was occupied. Someone was already staying in the room. So I had to wait for another room .