HL Miraflor Suites Hotel

Guests liked the comfortable beds, spacious bungalow with garden, and satisfying air conditioning. They also enjoyed the beautiful pool area, ample play space for children, and serene environment.

Booked with Jet2 via Hays Travel. We were advised in advance of travel that there was building works underway on site, but were assured it was 80% complete. Upon arrival we happened to be allocated a bungalow adjacent to the building works. Having opted not to query it immediately, it became apparent by Day 3 that the noise/dust was unacceptable, and to the hotel’s credit they moved us immediately. Additionally, as the suite was equipped with coffee machine rather than kettle, they provided a kettle immediately on request. Reception staff brilliant, and the bar/dining staff were very attentive and helpful. Food generally good - as with many all-inclusive hotels, the food can be affected by your timing arriving to eat, how much is cooked, etc. Steak & fish very good. Availability of burgers/hot dogs/ pizzas for those who prefer it. Entertainment is a mixed bag - visiting entertainers very good (particularly the musicians who entertain and mingle within the dining area) but the Bingo & Quiz nights aren’t long enough and perhaps need a little more thought. Pool area is new and there’s space/beds enough for everyone. Pools are great. Music can be a little too loud for people wanting to relax with their own music/podcast/audiobook, particularly when the music being played loudly is also competing with aqua gym music literally yards away. All fixable though / just needs a little more thought. Bungalows themselves lend themselves nicely to being used by people with access/mobility issues. The whole site is accessible by wheelchair etc. Bungalows have separate lounge and bedroom which allows everyone their own space, and for Brits there’s access to BBC, ITV, C4 and C5 if you need domestic TV!