HL Miraflor Suites Hotel

Just got back from a 10 night stay here. Went with family and friends and we all had an excellent time. Hotel was nice and clean, Location was good, food was good, weather was amazing. A BIG shout out to the entertainment team who worked hard all day in the heat entertaining everyone, with aqua Zumba, aqua gym and various other games.

Booked with Jet2 via Hays Travel. We were advised in advance of travel that there was building works underway on site, but were assured it was 80% complete. Upon arrival we happened to be allocated a bungalow adjacent to the building works. Having opted not to query it immediately, it became apparent by Day 3 that the noise/dust was unacceptable, and to the hotel’s credit they moved us immediately. Additionally, as the suite was equipped with coffee machine rather than kettle, they provided a kettle immediately on request. Reception staff brilliant, and the bar/dining staff were very attentive and helpful. Food generally good - as with many all-inclusive hotels, the food can be affected by your timing arriving to eat, how much is cooked, etc. Steak & fish very good. Availability of burgers/hot dogs/ pizzas for those who prefer it. Entertainment is a mixed bag - visiting entertainers very good (particularly the musicians who entertain and mingle within the dining area) but the Bingo & Quiz nights aren’t long enough and perhaps need a little more thought. Pool area is new and there’s space/beds enough for everyone. Pools are great. Music can be a little too loud for people wanting to relax with their own music/podcast/audiobook, particularly when the music being played loudly is also competing with aqua gym music literally yards away. All fixable though / just needs a little more thought. Bungalows themselves lend themselves nicely to being used by people with access/mobility issues. The whole site is accessible by wheelchair etc. Bungalows have separate lounge and bedroom which allows everyone their own space, and for Brits there’s access to BBC, ITV, C4 and C5 if you need domestic TV!

First holiday as a couple and it was lovely. Apartment was an older one .. but couldn’t fault it room was clean, has what you needed. Air con was good and needed it being 5 months pregnant. Food is basic but there’s always something there for everyone. Entertainment staff = amazing 100% effort all the time despite the heat always want to get you involved. Had a great laugh with them. Especially the 2 males always had energy and seem to love what they do. Would happily come back.