Hotel Riu Palace Palmeras - All Inclusive

We stayed here as a family of 7 in 4 rooms celebrating an 18th birthday. We had asked for a low floor room during booking but were placed on floor 5. Nothing wrong at all if you love sea views and excellent standard of rooms but I don’t use lifts so wasn’t keen on 5 flights of stairs. Reception staff were amazing and moved us to the ground floor garden rooms the very next morning despite the hotel being incredibly busy. We loved the garden view rooms, just a minute from the bar and pools. Even though they were considered a downgrade it didn’t feel like it. As you would expect from the Rui brand this hotel did all inclusive incredibly well with a 24 hour bar and very high standards of food and drink. Food was also available all day and night. Even though the hotel was full we never felt we had to reserve sun beds as these were always available and the pool areas were nicely divided into ball games and inflatables in one pool and more adult peaceful swimming in the other. These pools were warm and not too deep (1.3 metres/ 4 and half feet depth). The hotel entertainment was fun (eg Tina Turner tribute) and of good standard. We also went to the White Party at the sister hotel which was well organised and very good fun. The hotel was spotlessly clean - communal toilets and pool toilets excellent condition at all times. I would say the cleanliness of the hotel areas and rooms is exemplary. We had a fantastic week here and would thoroughly recommend this hotel.