Hotel Europalace
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1 night
1 room, 2 adults, 0 children
All properties in Playa del Ingles
Hotel Europalace
C. Hamburgo, 12, Playa del Ingles, Canary Islands, 35100, Spain
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Amenities
Outdoor swimming pool
Massage room
Gym
Private parking
24-hour front desk
Luggage storage
Table tennis room
Restaurant
All amenities
Property Description
Hotel Europalace has a restaurant, outdoor swimming pool, a fitness center and a garden in San Bartolomé. This beachfront hotel features a 24-hour front desk, an ATM and organizing tours for guests. There is free WiFi available throughout.
All rooms at the hotel are fitted with a seating area, a flat-screen TV with satellite channels, a kitchen, a dining area and a private bathroom with a hairdryer, a shower and free toiletries. Guest rooms have a desk.
Guests at Hotel Europalace can enjoy a buffet or an American breakfast.
The accommodations offers a sun terrace. You can play table tennis at Hotel Europalace, and car hire and ticket service are available.
Popular points of interest near the hotel include Playa de Veril, Playa de las Burras and Playa del Cochino. The nearest airport is Gran Canaria Airport, 17 mi from Hotel Europalace.
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7.3/10
it was a very nice stay, great location and nice staff
All 27 reviews
Surroundings
Airport: Gran Canaria Airport
(27.7 km)
Landmarks: Plaza de Suiza
(100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

2
Premium Junior Suite With Sea View
Private bathroom
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1
Junior Suite With Sea View
Private bathroom
Refrigerator
Electric fan
Private toilet
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2
Superior Junior Suite With Sea View
Private bathroom
Refrigerator
Electric fan
Private toilet
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2
Standard Studio
1 Sofa bed and 2 Single bed
Private bathroom
Refrigerator
Electric fan
Private toilet
Check Availability
Guest Reviews
7.3/10
27 reviews

- Cleanliness7.3
- Amenities7.3
- Location7.3
- Service7.3
Average for similar properties in Playa del Ingles

AI Summary
The staff is friendly, attentive, and professional, providing a warm welcome. The beachfront location offers tranquility and easy access to amenities. Rooms maintain excellent cleanliness.

Guest User
November 15, 2024
Perfect location close to swimming in the sea and the promenade
Quiet and pleasant hotel Good food
Plenty of space by the pool both shade and sun
A little minus I missed that there was never fruit available at either breakfast or dinner
Incredibly stingy with drinking water a small vending machine that ran in a small stream next to other drinks there was no place where you could refill your own bottle no welcome water when you arrived in the room. Water was also not included at dinner
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Hanae
February 27, 2023
it was a very nice stay, great location and nice staff

Passport22626239143
April 9, 2025

Quite a disappointment. The location is great, the staff is nice and the view from the balcony (9th floor) is beautiful, but that's where the fun pretty much ends. First of all, 90% of the time there is no warm water to shower with (or we've been getting very unlucky) and when we complained to the hotel they said to run the water for like 10 minutes before it actually gets warm which honestly sounds like an excuse and a waste of water. The outdoor pool isn't heated which isn't too bad since the warm air and sunlight make it a swimmable temperature when you're actively swimming in it but the jacuzzi isn't heated either (at least in April) which makes it really uncomfortable to use and it probably wouldn't even cost that much extra for the hotel to keep it heated. Also, the pool and jacuzzi are closed after 6pm which I find inconvenient especially there doesn't seem to be a reason for that since the pool is at max about 150cm deep and therefore hard to drown in. Another thing that I do not like about this hotel is the lack of carpets on the floor and the floorplan itself, though these might just be because I've never really been anywhere South before and the lack of carpets and the floorplan are different than what I'm used to. Same with the food, I do not find it to be very tasty or high quality but it could just be because I'm picky. At least there's a McDonald's nearby. The building is objectively in bad condition though and could definitely use some renovations, it was built in 1974 and it doesn't look like anything has been touched since. The elevator is slow, the door lock is annoying to use and the entire interior feels old. This isn't a deal breaker but I do think other hotels in the same price range might not feel so worn out. Also every single day starting at maybe 9 or 10pm there is loud music coming from the lower floors, it doesn't bother me personally since I'm used to sleeping in the middle of noise (even though even I would still expect this to not happen in a hotel) but the rest of my family who are on the trip with me are very bothered by it and can't sleep well. I do not understand how this is allowed. When I was looking at hotels I mainly chose this one for the location and the balcony view which are the only things that this hotel has going for it. Probably would not recommend.

Jola S
April 7, 2025

Super apartamenty, nowoczesne.Sprzątane codziennie. Nie ma karaluchów. Jest naprawdę czysto. Polecam rezerwować pokoje powyżej 7 piętra, niesamowity widok na ocean.Świetne rozkładane krzesła na balkonie! Jedzenie dobre i dużo. Hotel oferuje śniadania i obiadokolacje,2 baseny (jeden mały). Dużo leżaków. 1 minutka do plaży. Wszędzie blisko, dużo restauracji. Pracownicy bardzo przyjaźni.
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741lutzr
June 24, 2024

Mit Grund dafür, das Hotel war nur zu maximal 20% belegt. Überaus freundliches Personal an der Rezeption, beim house keeping, beim Service und in der Küche. Nur bei Abreise war die Rezeptionistin, ohne erkennbaren Anlass, maximal gestresst. Alle Wohneinheiten nahezu identisch mit Schlafzimmer, Bad, und großem Wohnbereich mit Küchenzeile und Klappsofa. Juniorsuite in der 3.- 6. Etage mit modernem Duschbad, niedriger Einstieg, Föhn. Schlafzimmer mit ausreichend Stauraum. Safe gegen Gebühr, 2€/Tag + 10€ Pfand. Keine Klimaanlage, dafür Ventilator an der Decke im Schlafbereich. Großzügiger Wohnraum mit bei Bedarf 3./4. Bett, Küchenzeile voll ausgestattet, Kühlschrank. Ausreichend Steckdosen in allen Räumen. Tv Fernbedienung für 10€ Kaution. Tägliche Reinigung von Zimmer und allen öffentlichen Bereichen, auch wenn dies bei geringer Auslastung teilweise übertrieben erschien (Poolbereich). Bevorzugte Lage in erster Reihe an der Promenade. Strand in weniger als 100 m zu erreichen . Am Strand 2 Liegen und Schirm für 7,50€. Liegen und Auflagen am Pool inklusive, Sonnenschutz durch Pergola-Dächer. Handtücher für Pool und Strand €4 + €10 Kaution. Frühstück und Abendessen im Restaurant. ordentliche Auswahl, auch in 4 und 5-Sterne Häusern wird heutzutage überwiegend convenience food angeboten. Fleisch und Fisch sind in guter Qualität, und während unseres Aufenthalts immer auf den Punkt zubereitet. Weder Schuhsohle noch halbroh. Es wird stets nachgelegt, aufgrund der offenen Küche ist Blickkontakt jederzeit möglich. Die Bar befindet sich im Restaurant und ist nur während der Abendessenzeit geöffnet. Getränke werden dort geordert, bar bezahlt, und selbst mit an den Tisch genommen. Zunächst ungewöhnlich, zumal für neu angereiste Gäste der Hinweis fehlt, aber händelbar. Hauswein € 4,50 für 0.5.l, Bier € 3,30, Wasser 0,5 l mit oder ohne Gas € 1,70. Flasche Wein ab € 8,50. Ansonsten keine Bar, Getränkeautomat gegenüber vom Restaurant, kleiner Supermarkt im Gebäude integriert, offen bis 17 Uhr. Keine Animation, kein Abendprogramm. Am Pool befindet sich eine Tischtennisplatte, Netz aus Lochblech, leider nicht Wind geschützt. Fitnessgeräte unter Plexiglasdach. Luftig, aber auch wie auf dem Präsentierteller. Die salzhaltige Luft macht die Geräte sicher auch nicht besser. Personal und Ruhe haben uns überzeugt. Bei voller Auslastung könnten die Erfahrungen aber durchaus anders sein.
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Guest User
March 16, 2025

Die atemberaubende Sicht aufs Meer ist unschlagbar! Dafür sollten Sie jedoch darauf achten, ein Zimmer im oberen Bereich des Hotel zu buchen. Die Zimmer sind gross mit abgetrenntem Schlafbereich, zweckmässig eingerichtet und sehr sauber. Geschätzt habe ich die Küchenzeile, die mir erlaubt, auch einmal das Frühstück auf dem Balkon vor Sonnenaufgang oder in der Morgensonne zu geniessen. Das Abendessen bietet für jeden Geschmack viel Auswahl. Ich habe über die gesamte Urlaubszeit von 9 Tagen Fisch genossen, der jeweils anders und immer sehr lecker zubereitet wird. Das Personal habe ich durchwegs als freundlich und hilfsbereit erlebt. Nicht zum ersten und nicht zum letzten Mal habe ich Urlaub im Europalace genossen und kann das Hotel allen empfehlen, die sich ruhigen Urlaub in einem Dreisternehotel wünschen.
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Guest User
March 3, 2025

The hotel itself is alright for the money we paid. Good location, clean, friendly staff and alright food. BUT it is full of german pensioners who do not have any manners! They do not consider anyone but themselves and are very rude. Paper thin walls. Did not sleep well for the entire week even with ear plugs. Do not go if you’re under 65 and not German. You will not like it here.

Guest User
February 20, 2025

Ich kann jedem nur empfehlen dieses Hotel nicht zu buchen. Du Qualität der Speisen ist unterirdisch ich habe noch nie so schlecht gegessen in einem 3 Sterne Hotel. Wir haben sechs Nächte gebucht das reicht. Das einzige was schön ist ist die Aussicht. Zum entspannen am Pool ist auch Fehlanzeige keine Bedienung an den Speisen oder am Pool auch keine poolbar.
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Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Massage room
Gym
Private parking
Additional charge
24-hour front desk
Luggage storage
Table tennis room
Restaurant
Car rentals
Wi-Fi in public areas
Free

Outdoor swimming pool

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Heated pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, €5.00 (approx. PHP 333.07) Daily. Reservation needed.
Private parking
Additional charge
Transportation
Car rentals
Front Desk Services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Tour and ticket booking service
Languages Spoken
Spanish
German
Food & Drink
Convenience store/kiosk
Health & Wellness
Massage room
Table tennis room
Gym
Activities
Eco tours
Public Areas
No smoking in public areas
Garden
Elevator
Vending machines
Cleaning Services
Dry cleaning
Additional charge
Business Services
Fax/copying service
Additional charge
Safety & Security
First aid kit
Intruder alarm
Smoke detector
Fire extinguisher
CCTV in public areas
First aid room
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 2 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 228
Hotel Europalace has a restaurant, outdoor swimming pool, a fitness center and a garden in San Bartolomé. This beachfront hotel features a 24-hour front desk, an ATM and organizing tours for guests. There is free WiFi available throughout.
All rooms at the hotel are fitted with a seating area, a flat-screen TV with satellite channels, a kitchen, a dining area and a private bathroom with a hairdryer, a shower and free toiletries. Guest rooms have a desk.
Guests at Hotel Europalace can enjoy a buffet or an American breakfast.
The accommodations offers a sun terrace. You can play table tennis at Hotel Europalace, and car hire and ticket service are available.
Popular points of interest near the hotel include Playa de Veril, Playa de las Burras and Playa del Cochino. The nearest airport is Gran Canaria Airport, 17 mi from Hotel Europalace.
Frequently Asked Questions
What is the cancellation policy for Hotel Europalace?
The cancellation policy for Hotel Europalace varies depending on the type of room and booking conditions.What is the cancellation policy for Hotel Europalace?
What are the check-in and check-out times at Hotel Europalace?
Standard check-in time at Hotel Europalace is 14:00 and check-out time is 12:00.What are the check-in and check-out times at Hotel Europalace?
Does Hotel Europalace provide breakfast?
No, Hotel Europalace doesn't provide breakfast. Does Hotel Europalace provide breakfast?
Can I bring my pet inside the Hotel Europalace?
As much as we love pets, unfortunately, we are unable to accommodate them in Hotel Europalace.Can I bring my pet inside the Hotel Europalace?
How far is the Hotel Europalace from the closest airport?
The closest airport is Gran Canaria Airport, and it is about 20 mins from hotel by car (27.7 km).How far is the Hotel Europalace from the closest airport?
About This Property
Nearest Airport | Gran Canaria Airport |
---|---|
Distance to Airport | 27.7KM |
Hotel Star Rating | 3 |