The Carmen Hotel - Ocean Front
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1 night
1 room, 2 adults, 0 children
All properties in Playa del Carmen
The Carmen Hotel - Ocean Front
Calle 8 Nte 876, Centro, 77710 Playa del, Playa del Carmen, Quintana Roo, 77710, Mexico
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Amenities
Outdoor swimming pool
24-hour front desk
Luggage storage
Bar
Restaurant
Taxi booking service
Bicycle rental
Wi-Fi in public areas
All amenities
Property Description
When you stay at The Carmen Hotel - Ocean Front in Playa del Carmen, you'll be on the beach, within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida. This beach hotel is 0.7 mi (1.2 km) from Playacar Beach and 0.8 mi (1.2 km) from Playa del Carmen Maritime Terminal.
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8.2/10
The hotel is very clean, spacious room and it is very well located.
The food is great
All 105 reviews
Surroundings
Airport: Cozumel International Airport
(35.2 km)
Landmarks: Museo Frida Kahlo Riviera Maya
(<100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
12
Owner´s Suite
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
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9
Reef Suite Partial Ocean View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Check Availability
11
Sunrise Suite
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Check Availability
6
Reef Suite City View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
City view
Check Availability
7
Captain's Suite
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Check Availability
10
Coral Suite
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
City view
Check Availability
11
Ocean Grand Suite
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Check Availability
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Guest Reviews
8.2/10
Very Good
105 reviews
- Cleanliness8.2
- Amenities8.2
- Location8.2
- Service8.2
Average for similar properties in Playa del Carmen
Review summary
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Location: The hotel is praised for its prime location, situated close to the beach and Playa del Carmen’s vibrant 5th Avenue, offering easy access to shopping, dining, and nightlife.(based on 1 review)
Gina natalia
January 1, 2025
Muy buenooooo
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Guest User
June 27, 2024
The hotel is very clean, spacious room and it is very well located.
The food is great
Original TextTranslation provided by Google
ShahMitesh
December 11, 2023
Great
Mike and Lea Klatt
June 12, 2023
This AWESOME hotel is so much better than 4 stars! The love of my life and I were greeted by the most wonderful check in host! Her name is Lupita! She was so sweet and kind and made checkin the most pleasant ever! Words alone cannot even describe our room! EVERYTHING was PERFECT! We were looking for a beachfront property with also a nice pool and the rooftop pool and restaurant here also deserves 6 stars! If you are a couple you are wasting your time by staying anywhere else but here in Playa Del Carmen!
Guest User
June 1, 2025
I have stayed at the Carmen a few times, and continue to return due to its comfortable quiet rooms, centric beachfront location and 180 degree pool view. It's only a few minutes walk from the ferries, and a minute from famous 5th ave. It's one of the few hotels there with its own small beach club and dj at night. Perfect for a quick getaway The rooms look like something out of the Jetsons tv show. Although they could use a little maintenance, the hotel is fantastic and close to everything. It isn't noisy, and no kids allowed.
Guest User
April 28, 2025
Hotel is in a great location, we have a ocean grand suite on entering the room the first impression was WOW beautiful which in main the room was however could just do with a bit of upkeep. When you go out on the balcony nice, but the hot tub isn't a hot tub and didn't work told the reception this and they just said it's not meant to be a hot tub it's supposed to be cold and the jet aren't meant to work !!!! also a lot to tiles missing. The glass surround on the balcony some panel have been replaced (Wrong colour) and very poorly put back together basically dangerous. Also only one lift working. Don't think you would risk the pool didn't look the cleanness also no sunbeds near pool Overall I would say great location, hotel is in need to some upkeep !!!
Verónica
April 10, 2025
En general está bien el hotel. Lo mejor su ubicación. Lo peor que no cuenta con estacionamiento
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Luis
April 4, 2025
Excellent at all
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
24-hour front desk
Luggage storage
Bar
Restaurant
Taxi booking service
Bicycle rental
Wi-Fi in public areas
Outdoor swimming pool
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Rooftop pool
Parking
Valet parking
Transportation
Taxi booking service
Bicycle rental
Shuttle service
Front Desk Services
24-hour front desk
Safe at front desk
Luggage storage
Tour and ticket booking service
Languages Spoken
English
Spanish
Food & Drink
Bar
Room service
Snack bar
Activities
Public beach
Beach umbrellas
Public Areas
No smoking in public areas
Elevator
Business Services
Fax/copying service
Safety & Security
First aid kit
Intruder alarm
Smoke detector
CCTV in public areas
Fire extinguisher
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: 15:00–18:00
Check-out: 11:30–12:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children are not permitted to stay in this room type.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeContinental
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$100.00 (approx. PHP 5,817.47) is charged.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2016
- Renovated: 2023
- Number of Rooms: 37
When you stay at The Carmen Hotel - Ocean Front in Playa del Carmen, you'll be on the beach, within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida. This beach hotel is 0.7 mi (1.2 km) from Playacar Beach and 0.8 mi (1.2 km) from Playa del Carmen Maritime Terminal.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
You can enjoy a meal at the restaurant serving the guests of The Carmen Hotel - Ocean Front, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator.
Stay in one of 37 guestrooms featuring LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
You can enjoy a meal at the restaurant serving the guests of The Carmen Hotel - Ocean Front, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator.
Stay in one of 37 guestrooms featuring LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Frequently Asked Questions
What is the cancellation policy for The Carmen Hotel - Ocean Front?
The cancellation policy for The Carmen Hotel - Ocean Front varies depending on the type of room and booking conditions.What is the cancellation policy for The Carmen Hotel - Ocean Front?
What are the check-in and check-out times at The Carmen Hotel - Ocean Front?
Standard check-in time at The Carmen Hotel - Ocean Front is 15:00-18:00 and check-out time is 12:00.What are the check-in and check-out times at The Carmen Hotel - Ocean Front?
What amenities and services are available at The Carmen Hotel - Ocean Front ?
The Carmen Hotel - Ocean Front offer top amenities and services include Shuttle service.What amenities and services are available at The Carmen Hotel - Ocean Front ?
Does The Carmen Hotel - Ocean Front provide breakfast?
Yes, Breakfast is offered at The Carmen Hotel - Ocean Front. Breakfast option(s): Continental. Does The Carmen Hotel - Ocean Front provide breakfast?
Can I bring my pet inside the The Carmen Hotel - Ocean Front?
As much as we love pets, unfortunately, we are unable to accommodate them in The Carmen Hotel - Ocean Front.Can I bring my pet inside the The Carmen Hotel - Ocean Front?
How far is the The Carmen Hotel - Ocean Front from the closest airport?
The closest airport is Cozumel International Airport, and it is about 1 hour 38 mins from hotel by car (35.2 km).How far is the The Carmen Hotel - Ocean Front from the closest airport?
About This Property
| Nearest Airport | Cozumel International Airport |
|---|---|
| Distance to Airport | 35.24KM |
| Average Price From | PHP8751 |
| Hotel Star Rating | 4 |