Carretera Federal, Carr. Tulum - Cancún Km. 298, Solidaridad, Playa del Carmen, Quintana Roo, 77710, Mexico
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Highlights
Ideal location
Free parking
Sparkling clean
Excellent service
Lots to do
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Amenities
Golf course
Outdoor swimming pool
Private beach area
Diving
Snorkeling
Hiking
Sauna
Spa
All Amenities
Property Description
Located in the luxury eco resort of Mayakoba, on the Riviera Maya. The resorts 214 rooms and suites are designed to poetically integrate our guests with nature. Built in the jungle and along the coastline guests have options of the lush lagoon rooms or beachside. Each room is adorned with affluent amenities to energize our guests with cheerful Mexican hospitality. Four restaurants will have signature offerings and set the stage for you to enjoy the local flavors of the Yucatan and beyond. Two restaurants will reside along the Caribbean shore and two will be nestled in amongst the flora and fauna of the resort lagoon. The SPA is designed to provide guests with an opportunity to be their own mixologist by selecting inspiring ingredients. Relax in your private Spa Suite overlooking the dramatic waterways. The spectacular architecture of this two-level spa and spa suites are devoted to the well-being of the body and soul. A variety of body and facial treatments, as well as special packages can be chosen for relaxation, invigoration and cleansing your spirit. The hotel’s state-of-the-art fitness center is the perfect spot to keep up with your routine while visiting us. Guest will be able to enjoy 18 holes of golf on the Greg Norman designed El Camaleon golf course, home of the OHL Classic at Mayakoba - PGA Tour. Over 900 square meters of flexible event space including a 618 square meter ballroom and 5 studios.
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9.0/10
Great
Very good hotel, incredible service and trip also bzh Dj's
All 85 Reviews
Surroundings
Airport: Cancun International Airport
(47.1 km)
Landmarks: La Capilla de la Santa Cruz
(500m)
Landmarks: El Camaleón Golf Course at Mayakoba
(630m)
Landmarks: GBRC Playa Del Carmin
(1.2 km)
Landmarks: Banyan Tree Mayakoba
(1.3 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Suite with Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Electric fan
Movies
Room Details
Check Availability
3
King Room Beach Area
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
1
Beach Area Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Electric fan
Movies
Room Details
Check Availability
3
Bi-level Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Connecting rooms
Hot water (24 hours)
Wi-Fi in room
Room Details
Check Availability
7
Beach Front Plunge Pool Studio
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
3
2 Double Beds Room Beach Area
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
3
King Room With Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Connecting rooms
Hot water (24 hours)
Wi-Fi in room
Room Details
Check Availability
5
2 Double Beds Room Lagoon View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
3
King Room with Lagoon View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
5
2 Double Beds Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
7
Lagoon View Plunge Pool Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
3
2 Double Beds Room Beach Front
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
1
Ada Andaz Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Room Details
Check Availability
1
2 Double Beds Room With Ocean View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Connecting rooms
Hot water (24 hours)
Wi-Fi in room
Room Details
Check Availability
4
King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
1
Presidential Suite
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Connecting rooms
Hot water (24 hours)
Wi-Fi in room
Room Details
Check Availability
6
Ocean View Plunge Pool Studio
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
1
Suite with Lagoon View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Electric fan
Movies
Room Details
Check Availability
6
King Room Beach Front
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Beach Front Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Hot water (24 hours)
Wi-Fi in room
Room Details
Check Availability
Hide Room Types
Guest Reviews
9/10
Great
85 reviews
Verified Reviews
Cleanliness9
Amenities9
Location9
Service9
Average for similar properties in Playa del Carmen
Most Mentioned
Shaul Zayat
November 15, 2023
Very good hotel, incredible service and trip also bzh Dj's
Original TextTranslation provided by Google
Anonymous User
July 28, 2022
Very good stay experience
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Golf course
Off-site
Outdoor swimming pool
Private beach area
Diving
Snorkeling
Hiking
Sauna
Spa
Additional charge
Massage room
Gym
Private parking
Free
Priority airport pick-up
Car rentals
Bar
Library
Tennis court
Restaurant
Airport shuttle drop-off
Station pick-up service
Conference room
Additional charge
Multi-function room
Playground
Kids' club
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Luggage storage
Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Restaurant
Conference room
Playground
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking. Reservation not possible
Private parking
Free
Valet parking
Transportation
Priority airport pick-up
Airport shuttle pick-up
Car rentals
Shuttle service
Station pick-up service
Airport shuttle drop-off
Business Services
Conference room
Additional charge
Fax/copying service
Wedding service
Multi-function room
Front Desk Services
Currency exchange
Tour and ticket booking service
Luggage storage
Concierge service
VIP check-in service
24-hour front desk
Express check-in and check-out
Languages Spoken
French
Spanish
Food & Drink
Bar
Room service
Convenience store/kiosk
Public Areas
BBQ
Additional charge
ATM
Elevator
No smoking in public areas
Smoking area
Library
Gift shop
Garden
Health & Wellness
Tennis court
Golf course
Off-site
Hair and beauty salon
Gym
Massage room
Sauna
Spa
Additional charge
Diving
Hiking
Snorkeling
Yoga session
Kayaking
Windsurfing
Activities
Private beach area
Fishing
Gaming area
Public beach
Beach umbrellas
Eco tours
Cleaning Services
Laundry service (on-site)
Dry cleaning
Ironing service
Clothes dryer
Facilities for Children
Playground
Childcare service
Additional charge
Kids' club
Children's meals available
Accessibility
Accessible rooms available
Assistive listening devices
Safety & Security
First aid kit
Fire extinguisher
Smoke detector
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental, Gluten-free
StyleBuffet, Set menu
Age
Fee
Adult
Set menu:MXN$650 (approx. PHP 1,884.83) per person
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Fee: Contact the property for details
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Cash
Property Description
Opened: 2016
Number of Rooms: 218
Located in the luxury eco resort of Mayakoba, on the Riviera Maya. The resorts 214 rooms and suites are designed to poetically integrate our guests with nature. Built in the jungle and along the coastline guests have options of the lush lagoon rooms or beachside. Each room is adorned with affluent amenities to energize our guests with cheerful Mexican hospitality. Four restaurants will have signature offerings and set the stage for you to enjoy the local flavors of the Yucatan and beyond. Two restaurants will reside along the Caribbean shore and two will be nestled in amongst the flora and fauna of the resort lagoon. The SPA is designed to provide guests with an opportunity to be their own mixologist by selecting inspiring ingredients. Relax in your private Spa Suite overlooking the dramatic waterways. The spectacular architecture of this two-level spa and spa suites are devoted to the well-being of the body and soul. A variety of body and facial treatments, as well as special packages can be chosen for relaxation, invigoration and cleansing your spirit. The hotel’s state-of-the-art fitness center is the perfect spot to keep up with your routine while visiting us. Guest will be able to enjoy 18 holes of golf on the Greg Norman designed El Camaleon golf course, home of the OHL Classic at Mayakoba - PGA Tour. Over 900 square meters of flexible event space including a 618 square meter ballroom and 5 studios.
Frequently Asked Questions
What is the cancellation policy for Andaz Mayakoba Resort Riviera Maya, by Hyatt?
The cancellation policy for Andaz Mayakoba Resort Riviera Maya, by Hyatt varies depending on the type of room and booking conditions.
What are the check-in and check-out times at Andaz Mayakoba Resort Riviera Maya, by Hyatt?
Standard check-in time at Andaz Mayakoba Resort Riviera Maya, by Hyatt is 15:00 and check-out time is 12:00.
What amenities and services are available at Andaz Mayakoba Resort Riviera Maya, by Hyatt ?
Andaz Mayakoba Resort Riviera Maya, by Hyatt offer top amenities and services include Sauna.
Does Andaz Mayakoba Resort Riviera Maya, by Hyatt provide breakfast?
Yes, Breakfast is offered at Andaz Mayakoba Resort Riviera Maya, by Hyatt. Breakfast option(s): American, Continental, Gluten-free.
Can I bring my pet inside the Andaz Mayakoba Resort Riviera Maya, by Hyatt?
Pets are allowed on request at Andaz Mayakoba Resort Riviera Maya, by Hyatt. Charges may be applicable.
How far is the Andaz Mayakoba Resort Riviera Maya, by Hyatt from the closest airport?
The closest airport is Cancun International Airport, and it is about 37 mins from hotel by car (47.1 km).
Is airport shuttle service offered by Andaz Mayakoba Resort Riviera Maya, by Hyatt ?
Yes, at Andaz Mayakoba Resort Riviera Maya, by Hyatt, an airport shuttle is available. We suggest you call ahead to confirm details.