Carretera Federal, Carr. Tulum - Cancún Km. 298, Solidaridad, Playa del Carmen, Quintana Roo, 77710, Mexico
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Located in Playa del Carmen, Andaz Mayakoba Resort Riviera Maya, by Hyatt is a great base to explore the city from. Some of the city's top sights can be found just a short distance away. This resort is located 625m from El Camaleón Golf Course at Mayakoba, 499m from La Capilla de la Santa Cruz, and 1.31 km from Banyan Tree Mayakoba.Show More
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Highlights
Airport pick-up available
Free parking
Ideal location
Lots to do
Excellent service
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Amenities
Golf course
Outdoor swimming pool
Private beach area
Diving
Snorkeling
Hiking
Sauna
Spa
All Amenities
Property Description
Located in Playa del Carmen, Andaz Mayakoba Resort Riviera Maya, by Hyatt is a great base to explore the city from. Some of the city's top sights can be found just a short distance away. This resort is located 625m from El Camaleón Golf Course at Mayakoba, 499m from La Capilla de la Santa Cruz, and 1.31 km from Banyan Tree Mayakoba.
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4.5/5
Great
Very good hotel, incredible service and trip also bzh Dj's
All 90 Reviews
Surroundings
Airport: Cancún International Airport
(47.1 km)
Landmarks: La Capilla de la Santa Cruz
(500m)
Landmarks: El Camaleón Golf Course at Mayakoba
(630m)
Landmarks: GBRC Playa Del Carmin
(1.2 km)
Landmarks: Banyan Tree Mayakoba
(1.3 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
3
Suite with Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Electric fan
Movies
Room Details
Check Availability
4
King Room Beach Area
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
1
Beach Area Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Electric fan
Movies
Room Details
Check Availability
3
Bi-level Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Connecting rooms
Hot water (24 hours)
Wi-Fi in room
Room Details
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7
Beach Front Plunge Pool Studio
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
3
2 Double Beds Room Beach Area
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
3
King Room With Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Connecting rooms
Hot water (24 hours)
Wi-Fi in room
Room Details
Check Availability
7
2 Double Beds Room Lagoon View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
6
2 Double Beds Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
5
King Room with Lagoon View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
7
Lagoon View Plunge Pool Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
3
2 Double Beds Room Beach Front
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
1
Ada Andaz Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
1
2 Double Beds Room With Ocean View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Connecting rooms
Hot water (24 hours)
Wi-Fi in room
Room Details
Check Availability
6
King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
1
Presidential Suite
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Connecting rooms
Hot water (24 hours)
Wi-Fi in room
Room Details
Check Availability
9
Ocean View Plunge Pool Studio
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Suite with Lagoon View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Electric fan
Movies
Room Details
Check Availability
Beach Front Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Hot water (24 hours)
Wi-Fi in room
Room Details
Check Availability
10
King Room Beach Front
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
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Guest Reviews
4.5/5
Great
90 reviews
Verified Reviews
Cleanliness4.5
Amenities4.5
Location4.5
Service4.5
Average for similar properties in Playa del Carmen
Most Mentioned
Shaul Zayat
November 15, 2023
Very good hotel, incredible service and trip also bzh Dj's
Original TextTranslation provided by Google
Anonymous User
July 28, 2022
Very good stay experience
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Outdoor swimming pool
Private beach area
Diving
Snorkeling
Hiking
Sauna
Spa
Additional charge
Massage room
Gym
Private parking
Free
Priority airport pick-up
Car rentals
Bar
Library
Tennis court
Restaurant
Airport shuttle drop-off
Station pick-up service
Conference room
Additional charge
Multi-function room
Playground
Kids' club
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Luggage storage
Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Restaurant
Conference room
Playground
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking. Reservation not possible
Private parking
Free
Valet parking
Transportation
Priority airport pick-up
Airport shuttle pick-up
Car rentals
Shuttle service
Station pick-up service
Airport shuttle drop-off
Front Desk Services
Currency exchange
Tour and ticket booking service
Luggage storage
Concierge service
VIP check-in service
24-hour front desk
Express check-in and check-out
Languages Spoken
French
Spanish
Food & Drink
Bar
Room service
Convenience store/kiosk
Health & Wellness
Tennis court
Golf course
Off-site
Hair and beauty salon
Gym
Massage room
Sauna
Spa
Additional charge
Diving
Hiking
Snorkeling
Body care
Yoga session
Kayaking
Windsurfing
Activities
Private beach area
Fishing
Gaming area
Public beach
Beach umbrellas
Eco tours
Public Areas
BBQ
Additional charge
ATM
Elevator
No smoking in public areas
Smoking area
Library
Gift shop
Garden
Cleaning Services
Laundry service (on-site)
Dry cleaning
Ironing service
Clothes dryer
Facilities for Children
Playground
Childcare service
Additional charge
Kids' club
Children's meals available
Business Services
Conference room
Additional charge
Fax/copying service
Wedding service
Multi-function room
Accessibility
Accessible rooms available
Assistive listening devices
Safety & Security
First aid room
First aid kit
Fire extinguisher
Smoke detector
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental, Gluten-free
StyleBuffet, Set menu
Age
Fee
Adult
Set menu:MXN$650 (approx. PHP 1,834.04) per person
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Fee: Contact the property for details
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Cash
Property Description
Opened: 2016
Number of Rooms: 218
Located in Playa del Carmen, Andaz Mayakoba Resort Riviera Maya, by Hyatt is a great base to explore the city from. Some of the city's top sights can be found just a short distance away. This resort is located 625m from El Camaleón Golf Course at Mayakoba, 499m from La Capilla de la Santa Cruz, and 1.31 km from Banyan Tree Mayakoba.
Smoking is prohibited in all rooms.
Go for a swim in the property's pool. You can also check out the pool with view. Hit the beach during your stay. Andaz Mayakoba Resort Riviera Maya, by Hyatt has an exclusive beach and offers activities including windsurfing and snorkeling. During your stay, treat yourself with a visit to the on-site spa, massage room, or sauna. The fitness room provides a place for guests to work out. There's lots of activities to do, including kayaking, tennis court, golf course, fishing, and hiking.
You'll find a restaurant at the property with a variety of dining options available. During your stay, treat yourself to room service with food from the in-house restaurant. This property is home to an in-house bar.
At this resort, you'll have access to the bbq, garden, library, children's playground, and game room. The 24-hour front desk is available for you around the clock. This property also offers currency exchange, luggage storage, dry cleaning and laundry service (on-site).
Cancún International Airport is the nearest airport to the property, a 37 min drive away. A free parking lot is available at the property.
Frequently Asked Questions
What is the cancellation policy for Andaz Mayakoba Resort Riviera Maya, by Hyatt?
The cancellation policy for Andaz Mayakoba Resort Riviera Maya, by Hyatt varies depending on the type of room and booking conditions.
What are the check-in and check-out times at Andaz Mayakoba Resort Riviera Maya, by Hyatt?
Standard check-in time at Andaz Mayakoba Resort Riviera Maya, by Hyatt is 15:00 and check-out time is 12:00.
Does Andaz Mayakoba Resort Riviera Maya, by Hyatt provide breakfast?
Yes, Breakfast is offered at Andaz Mayakoba Resort Riviera Maya, by Hyatt. Breakfast option(s): American, Continental, Gluten-free.
Can I bring my pet inside the Andaz Mayakoba Resort Riviera Maya, by Hyatt?
Pets are allowed on request at Andaz Mayakoba Resort Riviera Maya, by Hyatt. Charges may be applicable.
How far is the Andaz Mayakoba Resort Riviera Maya, by Hyatt from the closest airport?
The closest airport is Cancún International Airport, and it is about 37 mins from hotel by car (47.1 km).
Is airport shuttle service offered by Andaz Mayakoba Resort Riviera Maya, by Hyatt ?
Yes, at Andaz Mayakoba Resort Riviera Maya, by Hyatt, an airport shuttle is available. We suggest you call ahead to confirm details.